Caliber - Eugene
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had to wait for a long time to get my car in for repairs, but that’s just life these days. Once my car was in the shop, repairs were completed quickly and I got frequent updates. The Caliber Collision staff is made up of skilled, friendly people who treated me very well and went above and beyond to fix my vehicle.
My Experience - 5.0/5.0 -
More than satisfied! So friendly and was so surprised to get the inside of my car so thoroughly cleaned! Thank you!
Likely to Recommend - 5.0/5.0 -
Was very impressed with how friendly and helpful they were
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast, efficient and courteous. Was a very smooth experience from start to finish.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Galin was amazing. A genuine person who explained everything very clearly and made me feel like I was in good hands. When I got the car back it looked better than before the accident (inside and out). Repairs were done quickly within 2 weeks. They worked with my rental car company to make the transition back to my ride smooth. Can’t say enough about Caliber Collision Eugene. Great group of folks you have there
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very communicative, Tyler and the rest of the team did awesome! Super timely! Accomplished the job better than I have expected of them! Would Recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Went above and beyond my expectations.
Customer Service - 5.0/5.0 -
Very communicative and always kept me updated.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great work and quick turnaround
My Experience - 5.0/5.0 -
Everything looks amazing, they vacuumed out the car and even repaired an issue with my interior that was bugging me for months. Excellent job.
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
My Experience - 0.0/5.0 -
My sunroof is still making the noise and I've been trying for over a month to get something scheduled to get it fixed again because I need to trade my car in and can't while it is making a rattling sound.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I received estimates for 2 areas of repair on my car. After the vehicle being gone nearly 3 weeks, it was returned with only one area addressed, which was apparently a mistake. I was very disappointed to have the car returned without the work being completed. Tyler, the GM, assured me he would develop a plan and contact me today in that regard. I have not heard from him, and continue to hope I count on completion of the project. On a positive note, the interior of the car was wiped down so thoroughly that it looks brand new inside.
Likely to Recommend - 4.0/5.0 -
All staff were both friendly and professional. A mistake was made, but remedied in a timely manner.
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
The folks at Caliber were in constant communication with me, letting me know what was happening. Could not ask for more than that.