Caliber - Eugene
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
It was a great experience all around. They did what they said they would and at the $ first quoted to me
My Experience - 5.0/5.0 -
They stepped up when the part delay held up the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and great customer service. And, great repairs! Thank you.
Customer Service - 5.0/5.0 -
Really good communication throughout the process, and afterwards when I had a few extra issues pop up. A light bulb replacement and a dent on the opposite side.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The shop’s personnel are great!
Likely to Recommend - 4.5/5.0 -
For repair and service, definitely
Repair Quality - 4.5/5.0 -
Repair was top notch, subbed out contracting for finish (ceramic coating) disappointed since it compromised my lifetime warranty on existing finish for the rest of the car
Customer Service - 4.5/5.0 -
Good communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It turned out to be in like new condition. I'm very satisfied!
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
We were very pleased with our experience at Caliber Collision. The car was in perfect condition -- the repair done and the car sparkling clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car came back in perfect condition and was cleaned inside and out
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Really great service/communication and went above and beyond. Thank you
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
After long wait between initial visit for estimate & taking car in for repairs to begin, when car was dropped off for scheduled repairs, it took 4 business days for car to actually be looked at. It was then discovered that parts would be need to be ordered. If car gad been looked at when it was dropped off for repairs ti begin, this 4 day delay could have been avoided.
My Experience - 5.0/5.0 -
My car looks great. Despite a lot of complications, the team did a good job and I'm satisfied with the communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
It took way too long!
Likely to Recommend - 2.0/5.0
Repair Quality - 4.5/5.0 -
The quality of the repair seems to be excellent. The time it took to complete them was not!
Customer Service - 4.5/5.0 -
Everyone was nice, and they kept me updated, but the repair was supposed to be done by Nov. 4 and wasn't done until Nov. 14.
Likely to Recommend - 2.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Seems like the van pulls to the right
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks for cleaning it too
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
body work is great match, you would never know
Customer Service - 4.0/5.0 -
you guys did a great job with the body work and paint, timing was terrible but being a business owner I understand the difficult workforce we are all experiencing , I'm pretty disappointed that you did not replace the wheel cover that was also damaged but I am ecstatic to have the truck back and working again, I cant sweat the little things Like the missing wheel cover !
Likely to Recommend - 5.0/5.0 -
I am really recommend everyone.
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 5.0/5.0 -
Really nice people