Caliber - Eugene

4.8 (2,271reviews)
97%
1700 W 2nd Ave,  Eugene,  OR  97402

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,271)

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My Experience

Great customer service!

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My Experience

Y'all are amazing! Everything was explained in the beginning, I was kept up to date, and my truck turned out beautifully!

My Experience

Great work on my car, friendly, helpful and honest staff! A strait up great crew!

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My Experience

4 thumbs up. I appreciated the quick and friendly service. You had me back in my vehicle in less than one day of business.

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Repair Quality

Best service I've had in a long time. Everyone involved went above and beyond what I expected.

Customer Service

Above what I expected

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My Experience

Tyler was extremely helpful with the whole process and made it an extremely smooth experience. He really picked up the slack where my insurance dropped the ball and I can’t recommend them enough. I also worked with Alex at the front desk and she delivered unprecedented patience and assistance throughout my entire experience. Will definitely be using Caliber for a long time to come! Thanks a bunch again you guys!

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Returned Clean

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My Experience

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My Experience

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My Experience

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Returned Clean

My Experience

Thank you for the great repair job!

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My Experience

My Experience

I was given regular updates on the status of my vehicle and ot was repaired perfectly.

Likely to Recommend

Repair Quality

Looks good as new

Customer Service

Kept me well informed

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Returned Clean

My Experience

When I saw my car I did cry a little. I love this car so much and hated to see her banged up. The repair is amazing! I can’t even tell anything happened. She was clean and perfect. The gentleman I worked with was kind, patient and professional. It was worth the wait. Thank you so much!!

Likely to Recommend

Without a doubt! She is as good as new! You can’t tell anything happened!

Repair Quality

I am absolutely amazed at the job done by Caliber. She is perfect! I teared up a bit when I saw her because I love that car so much and I was afraid she wouldn’t be the same. The gentleman we worked with was kind, patient and very professional. I will recommend! Thank you

Customer Service

Absolutely professional, kind and patient.Please give him a raise!

Likely to Recommend

Don’t do business with this shop

Repair Quality

Although the exterior looks fine, there are more error codes on the dash than it came in with. Drives worse and has more problems after the repair job. Communication was sub par and took days on end sometimes. Took longer than it should’ve for what seemed to be a relatively straight forward job.

Customer Service

Although the exterior looks fine, there are more error codes on the dash than it came in with. Drives worse and has more problems after the repair job. Communication was sub par and took days on end sometimes. Took longer than it should’ve for what seemed to be a relatively straight forward job.

Likely to Recommend

Repair Quality

Customer Service