Caliber - Eugene
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Car came back clean and perfectly fixed
My Experience - 5.0/5.0 -
Everyone took time to listen to my concerns. I appreciate the quality of work done on my MKX. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks like it was never hit
Customer Service - 5.0/5.0 -
They were very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were ALL VERY helpful at answering all my annoying phone calls/questions.. would HIGHLY recommend them and use them in the future if needed
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Positive experience in what was a tough situation- you have a great team in Eugene!
Repair Quality - 4.0/5.0 -
It took a while to get this set up but once the folks at the Eugene shop took over - the service was very good
Customer Service - 4.0/5.0 -
Again the only reason it’s not a 10 was because it took some time to connect with the Eugene shop - once we did - the experience was very good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ryan and Alex were great !
My Experience - 5.0/5.0 -
Ryan and his crew do a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Again, Ryan did a superb job
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
they were determined to make sure i had a good experience! please tell ryan thanks for all the help with my buick, he even gave me a ride home when i dropped it off
My Experience - 5.0/5.0 -
Everyone was super communicative and friendly. For not having my car for a month they made it really painless. Nice people.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
There were a few delays, but my rental car was paid for, so I wasn't sweating it. I do have a couple smaller things that made it less than a 10. When I pulled out of the parking lot my left rear blinker wasn't working. The tech had just forgot to replace it. The other is, some paint along my drive side rear door window was scraped off. They completely washed and cleaned my car (which was something I'm very appreciate of), but I think during the cleaning process whatever they used to clean and brush my car scraped off some paint chips. I haven't brought this up with Caliber, but it's not ideal.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Tyler, went above and beyond in getting my car done right and solid, as well as getting a steering repair done, on behalf of Caliber, because Geico was taking forever to approve one final job. That’s old school business, and the kind that will make me want to return to Caliber with my business every time. It felt good to be treated beyond how I expected. They thought of the customer first, not their wallet. Can drives better than ever.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great conversation, on time communication, and a solid job, that left my car better than it was find. Extra special thanks to Tyler, who went above and beyond, and fixed my steering pump, while we waited extensively for my car’s insurance company to approve the one last job. Caliber Collision ate the cost of this, so I could get my van back, and back to life. Awesome job!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Tyler did an incredible job with my car repair. The new parts fit perfectly, the paint was a perfect match, and he even went above and beyond by cleaning the interior of my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
my car looks amazing! way better than when it was taken in. i really appreciate the care that went into making my car drivable again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication was great, everyone was very helpful and friendly. Great job!