Caliber - Eugene

4.8 (2,271reviews)
97%
1700 W 2nd Ave,  Eugene,  OR  97402

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,271)

My Experience

Caliber Collision of Eugene did an awesome job on my Toyota Tacoma! They were extremely professional and kept me updated through the entire process! This is the second time I’ve taken a vehicle in and I am very satisfied with their work. If you’re looking for a collision repair shop, look no further. This is the place.

Likely to Recommend

I would highly recommend Caliber Collision

Repair Quality

Everything looks great!

Customer Service

Very happy with my experience with Safeco Insurance and Caliber Collision. Everything went smoothly and my truck is back on the road 👍🏼👍🏼

My Experience

Excellent service. Friendly staff that made the whole process quite easy. My vehicle is back to pre loss condition and I will certainly recommend Caliber collision to any family and friends in need of vehicle body work.

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Repair Quality

Caliber to install Left Front Fender Wheel Well Trim Molding as soon as possible.

Customer Service

Caliber to install Left Front Fender Wheel Well Trim Molding as soon as possible.

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My Experience

I loved the clean car at return. Thanks

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My Experience

Ryan is very customer service oriented. He kept us in the loop during the repair phases. I was especially grateful because we live three hours away from the shop.

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Customer Service

Tyler provided great, proactive communication.

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Returned Clean

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My Experience

I had a wonderful experience at caliber collision. They quickly assessed the damage to my vehicle, gave me an accurate estimate time of completion, worked with my insurance so I did not have to hassle with them, and did an amazing job restoring my car to pre-accident perfection. Icing on the cake- they are very friendly, provide excellent customer service, and even detailed my car prior to returning it. I am a very happy customer.

My Experience

Thanks for keeping me updated through text. I appreciated not having to call and check on things. Good customer service!

Likely to Recommend

The repair took a very long time and wasn’t ready on the promised date even after all that time.

Repair Quality

The vehicle looks great and was cleaned well inside and out. I do feel like the repair took a lot longer than it should have, and I am now experiencing a small electrical issue that will likely mean taking my car back and possibly being without it again, which I am not pleased about.

Customer Service

Everyone I talk to there was wonderful, although toward the end I was having a hard time getting updates and confirmation of a pick up day/time

My Experience

My Experience

Employees were very friendly and helpful. Communication was absolutely acceptable although could have room for improvement in instances where the deadline is moved back. Overall very happy with customer service and repairs

My Experience

They were very clear and thorough about updating me and completed the repairs much more quickly than I originally expected. The staff was also very friendly and they left my car in excellent condition.

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Customer Service

Staff was thorough, communicative and accommodating.

Returned Clean

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Repair Quality

Car looks great! Thank you so much for all the work you did.

Customer Service

Returned Clean

My Experience

Professional results and personnel.

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Customer Service

Returned Clean