Caliber - Eugene

4.8 (2,321reviews)
97%
1700 W 2nd Ave,  Eugene,  OR  97402

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,321)

My Experience

Ryan, Alex, Tye and everyone in the garage Who helped on my car THANK YOU! It really looks great I appreciate it looking so good. Thank you for the great customer service! Ryan you really go the extra mile to take care of a customer! We have owned s few business’s here in Eugene a Tanning hair nail and massage salon for about 13 years! Let me tell you, I know customer service! The crew here at Caliber Auto I applaud you ALL thank you my car looks beautiful and thank you for cleaning it out from my long trip! If I should ever need work done Ryan you know I’ll be calling you! My friend has right now 8 cars in our driveway lol! I’m telling everyone about you guys thank you thank you thank you!

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Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for keeping me updated and explaining the situation surrounding the slight extension of the estimated date of completion.

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My Experience

Very courteous, professional staff!

My Experience

Very fast service. Repair was excellent. Agent was great, very kind, knowledgeable and professional. Thanks !

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Repair Quality

Excellent service, thanks.

Customer Service

Knowledgeable, professional, and friendly.

Returned Clean

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Great service, thank you!

Customer Service

Returned Clean

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My Experience

Tyler was great, communicated thoroughly and even took care of part of my rental when the repair was delayed. And my car looks better than it did prior to my accident!

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Very few minor details that were corrected when we noticed as we were picking up the car. The tailgate latch was mis-aligned when we picked it up, but fixed right away. Also, minor tape residue needed to be cleaned off. Otherwise it would be a "10"

Customer Service

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Customer Service

My Experience

Caliber Collision of Eugene did an awesome job on my Toyota Tacoma! They were extremely professional and kept me updated through the entire process! This is the second time I’ve taken a vehicle in and I am very satisfied with their work. If you’re looking for a collision repair shop, look no further. This is the place.

Likely to Recommend

I would highly recommend Caliber Collision

Repair Quality

Everything looks great!

Customer Service

Very happy with my experience with Safeco Insurance and Caliber Collision. Everything went smoothly and my truck is back on the road 👍🏼👍🏼

My Experience

Excellent service. Friendly staff that made the whole process quite easy. My vehicle is back to pre loss condition and I will certainly recommend Caliber collision to any family and friends in need of vehicle body work.

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Repair Quality

Caliber to install Left Front Fender Wheel Well Trim Molding as soon as possible.

Customer Service

Caliber to install Left Front Fender Wheel Well Trim Molding as soon as possible.

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My Experience

I loved the clean car at return. Thanks

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My Experience

Ryan is very customer service oriented. He kept us in the loop during the repair phases. I was especially grateful because we live three hours away from the shop.

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Tyler provided great, proactive communication.

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Returned Clean