Caliber - Eugene

4.8 (2,321reviews)
97%
1700 W 2nd Ave,  Eugene,  OR  97402

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,321)

Likely to Recommend

Repair Quality

Customer Service

My Experience

I had a wonderful experience at caliber collision. They quickly assessed the damage to my vehicle, gave me an accurate estimate time of completion, worked with my insurance so I did not have to hassle with them, and did an amazing job restoring my car to pre-accident perfection. Icing on the cake- they are very friendly, provide excellent customer service, and even detailed my car prior to returning it. I am a very happy customer.

My Experience

Thanks for keeping me updated through text. I appreciated not having to call and check on things. Good customer service!

Likely to Recommend

The repair took a very long time and wasn’t ready on the promised date even after all that time.

Repair Quality

The vehicle looks great and was cleaned well inside and out. I do feel like the repair took a lot longer than it should have, and I am now experiencing a small electrical issue that will likely mean taking my car back and possibly being without it again, which I am not pleased about.

Customer Service

Everyone I talk to there was wonderful, although toward the end I was having a hard time getting updates and confirmation of a pick up day/time

My Experience

My Experience

Employees were very friendly and helpful. Communication was absolutely acceptable although could have room for improvement in instances where the deadline is moved back. Overall very happy with customer service and repairs

My Experience

They were very clear and thorough about updating me and completed the repairs much more quickly than I originally expected. The staff was also very friendly and they left my car in excellent condition.

Likely to Recommend

Repair Quality

Customer Service

Staff was thorough, communicative and accommodating.

Returned Clean

Likely to Recommend

Repair Quality

Car looks great! Thank you so much for all the work you did.

Customer Service

Returned Clean

My Experience

Professional results and personnel.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

There was a little bit of confusion about booking my repair appointment. It was incorrectly booked as an estimate appointment, but they took care of it right on the spot and did not inconvenience me one bit.

Customer Service

Tyler was great!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great comunication( via text messaging) Great customer service. Overall great service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

It looks as good as new!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Car looks great! Thank you

My Experience

I appreciate your professionalism

My Experience

Ryan went above and beyond in directing the repairs of my Corvette, looked better than ever.

My Experience

Thank you guys! Car looks as good as new 😊