Caliber - Eugene
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had a wonderful experience at caliber collision. They quickly assessed the damage to my vehicle, gave me an accurate estimate time of completion, worked with my insurance so I did not have to hassle with them, and did an amazing job restoring my car to pre-accident perfection. Icing on the cake- they are very friendly, provide excellent customer service, and even detailed my car prior to returning it. I am a very happy customer.
My Experience - 5.0/5.0 -
Thanks for keeping me updated through text. I appreciated not having to call and check on things. Good customer service!
Likely to Recommend - 1.5/5.0 -
The repair took a very long time and wasn’t ready on the promised date even after all that time.
Repair Quality - 3.5/5.0 -
The vehicle looks great and was cleaned well inside and out. I do feel like the repair took a lot longer than it should have, and I am now experiencing a small electrical issue that will likely mean taking my car back and possibly being without it again, which I am not pleased about.
Customer Service - 4.5/5.0 -
Everyone I talk to there was wonderful, although toward the end I was having a hard time getting updates and confirmation of a pick up day/time
My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
Employees were very friendly and helpful. Communication was absolutely acceptable although could have room for improvement in instances where the deadline is moved back. Overall very happy with customer service and repairs
My Experience - 5.0/5.0 -
They were very clear and thorough about updating me and completed the repairs much more quickly than I originally expected. The staff was also very friendly and they left my car in excellent condition.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Staff was thorough, communicative and accommodating.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great! Thank you so much for all the work you did.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professional results and personnel.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
There was a little bit of confusion about booking my repair appointment. It was incorrectly booked as an estimate appointment, but they took care of it right on the spot and did not inconvenience me one bit.
Customer Service - 5.0/5.0 -
Tyler was great!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great comunication( via text messaging) Great customer service. Overall great service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It looks as good as new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
Car looks great! Thank you
My Experience - 5.0/5.0 -
I appreciate your professionalism
My Experience - 5.0/5.0 -
Ryan went above and beyond in directing the repairs of my Corvette, looked better than ever.
My Experience - 5.0/5.0 -
Thank you guys! Car looks as good as new 😊