Caliber - Eugene

4.8 (2,271reviews)
97%
1700 W 2nd Ave,  Eugene,  OR  97402

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,271)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me updated, did a great job, friendly.

Likely to Recommend

Repair Quality

Everything about our experience with caliber collision was pleasant and professional.

Customer Service

The customer service was wonderful. Everyone I interacted with was kind. I appreciated the updates they provided throughout the process.

Returned Clean

Likely to Recommend

Repair Quality

They found things in the door that I was not able to see. They were very knowledgeable and professional with the repairs.

Customer Service

Very professional and helpful with my questions.

My Experience

excellent service A+

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

I will pass along the message

Repair Quality

They did an amazing job, if I ever need work done again I know where to go for top performance.

Customer Service

Everyone was very friendly and I got daily updates on the work being done.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Thank you so much for vacuuming my vehicle. It looks amazing.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Everyone is super friendly and informative

Likely to Recommend

Repair Quality

Car looks great. You have my future business.

Customer Service

Job was done fast. I would recommend you to others.

Returned Clean

My Experience

Thank you for working on my car and I appreciate all the updates and information as things were discovered. Also very much appreciated that you were able to assist to my daughter while I’m in California and this all happened I’m Oregon where she is attending school. Thanks again!!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very professional. Especially appreciated being kept up to date. The car was returned spotless. Everything was done on time. Highly recommend!!

Likely to Recommend

Repair Quality

Looks like new

Customer Service

Excellent service !!

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Repair Quality

Customer Service

My Experience

This is just being honest. It is not a complaint as we are still working to see what can be done. I’m having drivability issues. If i go over uneven ground the front and back battle over which line to take. Is a bit scary. There is a fitment issue with the front bumper too but I spoke with Caliber earlier today and they are going to address the issues. That said, my experience with employees has been awesome. In truth it’s to early to give feedback.

Likely to Recommend

Need to wait till they’re done first

Repair Quality

I would like to wait till after the repair is complete. I just dropped the car off so Caliber could take another look.

Customer Service

Returned Clean

My Experience

Excellent service from office personnel including responsible for returning rental car. Actual body work is excellent. And they cleaned my car up like new, inside and out. A 10 out of 10!

Likely to Recommend

Repair Quality

Perfectly cleaned inside and out, in addition to the repair

Customer Service

Excellent service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great work, like it never happened

Customer Service

Excellent. Wonderful people. Explained everything clearly

My Experience

Thank you all for going above and beyond with cleaning the inside of my car. I have been having a hard time with life lately and I greatly appreciate you guys and gals taking care of my car her name is lime. I am so happy with my lime and she is happy to. Thank you!

Likely to Recommend

Repair Quality

Friendly staff, prompt updates, and the detailing was the cherry on top! Thank you so much.

Customer Service

Likely to Recommend

Repair Quality

They got my car in and out. They even had it waxed It looked like showroom floor.

Customer Service

Melissa is great Kept me informed of my car's progress