Caliber - European Autobody

4.7 (7,212reviews)
95%
655 Venture St,  Escondido,  CA  92029

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Audi
I-Car
Mercedes-Benz Elite

Reviews (7,212)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting frequent and proactive updates throughout the repair process. The quality of repairs received high marks, with numerous customers noting their vehicles looked brand new or better than expected upon return. Timeliness was a strong positive theme, as many repairs were completed ahead of schedule, often with convenient home delivery. Staff professionalism, attentiveness, and genuine care were repeatedly commended. A few customers noted areas for improvement directly from their comments, including occasional delays, inconsistent communication in early stages, and isolated concerns about paint quality or interior cleanliness upon vehicle return.
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"... they addressed it right away without hesitation. The quality of the repair was excellent, and they even detailed and washed the car, returning it to the same condition ..." Read more
"... surprises. The quality of work was outstanding — perfect paint match, clean body lines, and factory-level finish. My vehicle looked brand new when I picked it up. ..." Read more
"This is some of the best bodywork, repairs, and paint work I have ever seen. I am very pleased."
"Start to finish was excellent service. Finished repairs 3 days early. Friendly employees. Quality workmanship. Very happy with every step of the repair"
"Excellent service, quality of work!"

My Experience

Great customer service all around and repair quality is top notch.

Likely to Recommend

Repair Quality

Customer Service

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Returned Clean

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Repair Quality

Very satisfied with repairs and timing .

Customer Service

Very satisfied

My Experience

Excellent work. Communicated with me throughout the process.

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Repair Quality

Customer Service

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Overall, this was a great experience.

Repair Quality

Customer Service

My Experience

The repair work was spectacular and the communication during the entire process was excellent!

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Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

10/10. No complaints. Perfect.

Likely to Recommend

I already did recommend multiple friends

Repair Quality

Amazing, will recommend

Customer Service

Overly satisfied.

Returned Clean

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Customer Service

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Repair Quality

Caliber did a great job and delivered our car to us. Well done. TY

Customer Service

My Experience

Great work and communication

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Repair Quality

Customer Service

Returned Clean

My Experience

The color matches perfectly and any sign of the rash is gone. Service was excellent and quick. Thank you

Likely to Recommend

Repair Quality

My coordinator was very responsive and kept me informed about the status and progress of the repair. The reason it is 9 out of 10 because, in the beginning, at the vehicle dropoff time, I was informed that that repair estimate would have information about OEM parts as well. I had to specifically ask about the difference in the out-of-pocket charges between aftermarket and OEM products. My coordinator called me right away and explain it in detail which helped me to make right decision

Customer Service

My Experience

Victor was amazing. I visited several shops prior to selecting Caliber and he was the only one I came across who was knowledgeable, friendly, and most importantly gave me peace of mind. They are the only Caliber that does European cars and you’ll see a fleet of luxury cars upon arrival so you know they are trusted amongst many. The whole team at Caliber were solid from my first phone call there to the time I picked up my car.

My Experience

My Experience

My Experience

The service was excellent. Regular updates. Did not use after market parts.