Caliber - European Autobody

4.7 (7,220reviews)
95%
655 Venture St,  Escondido,  CA  92029

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Audi
I-Car
Mercedes-Benz Elite

Reviews (7,220)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting frequent and proactive updates throughout the repair process. The quality of repairs received high marks, with numerous customers noting their vehicles looked brand new or better than expected upon return. Timeliness was a strong positive theme, as many repairs were completed ahead of schedule, often with convenient home delivery. Staff professionalism, attentiveness, and genuine care were repeatedly commended. A few customers noted areas for improvement directly from their comments, including occasional delays, inconsistent communication in early stages, and isolated concerns about paint quality or interior cleanliness upon vehicle return.
Select to learn more
"... they addressed it right away without hesitation. The quality of the repair was excellent, and they even detailed and washed the car, returning it to the same condition ..." Read more
"... surprises. The quality of work was outstanding — perfect paint match, clean body lines, and factory-level finish. My vehicle looked brand new when I picked it up. ..." Read more
"This is some of the best bodywork, repairs, and paint work I have ever seen. I am very pleased."
"Start to finish was excellent service. Finished repairs 3 days early. Friendly employees. Quality workmanship. Very happy with every step of the repair"
"Excellent service, quality of work!"

Likely to Recommend

Repair Quality

Customer Service

My Experience

David was a great resource and helped me out tremendously. Thank you David and his team for the quality work done on my vehicle and in a timely manner.

My Experience

Victor and everyone at Caliber did a great job keeping me updated on the progress of the vehicle and really went above and beyond to get all the parts ordered. Will definitely recommend them.

My Experience

Complete the process of having my car detailed due to the paint transfer to my interior seats and also, and update for replacing my glove box which was broke while in your companies care. David Stone said these could have been done back in May, I’ve reached out many times and still haven’t got any updates— even though he said there was someone coming to detail my car.

My Experience

Excellent service. David did a great job. He was very helpful. He is rated a ten out of ten

My Experience

Great job, solid communication

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Agent wasn’t communicative, gave wrong info and did not call when promised. Things didn’t get improved until escalated to a manager. After escalation, agent was calling non-stop in a short period of time which was unnecessary and felt like almost a ‘revenge’ since I complained. Never had such bad experience with the other Caliber center in the past. Maybe your employees were given too much work so service quality dropped.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everything was great it just took much longer than expected

Customer Service

Customer service was great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great customer service all around and repair quality is top notch.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very satisfied with repairs and timing .

Customer Service

Very satisfied

My Experience

Excellent work. Communicated with me throughout the process.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Overall, this was a great experience.

Repair Quality

Customer Service

My Experience

The repair work was spectacular and the communication during the entire process was excellent!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

10/10. No complaints. Perfect.

Likely to Recommend

I already did recommend multiple friends

Repair Quality

Amazing, will recommend

Customer Service

Overly satisfied.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service