Caliber - European Autobody
In operation 29 years, 13 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0 -
I brought it to the local caliber shop. I was unaware that it needed to be transported to another location for repairs due to the make of my car. I'm sure this added at least a few extra days to complete the job.
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The quality of repair is excellent as I’ve experienced in the past.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Did not set the tire pressure or all the warning lights
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0 -
It’s too early to rate the repair. I just got the car back 2 days ago. Outside was dusty and looked weathered I need to wash it. Also the scuff /marks from impact on the floor where the door meets the outer frame wasn’t removed
Customer Service - 2.5/5.0 -
Didn’t care for the quote process. It wasn’t transparent and the damage i was most concerned with wasn’t addressed in the quote.
Returned Clean
My Experience - 0.0/5.0 -
I dropped off my car before a 3-week vacation Jan 23. After 2 weeks, I called in to see how things were going, hoping they might be done in another week. They had not even yet processed the paperwork to order a new left front wheel, which was to be part of the repair. I knew I was in trouble. So I returned from vacation, and rented a car. After several weeks, they sent the painted car to the detail shop I use for tint, ceramic, etc. The detail shop called to inform me that they could not work with the paint. It had flaws, runs, dust nibs, etc., in it. The car sat there for three days and got shipped back to Caliber. After approximately 4 more weeks repainting, my car was sent back to the detail shop, where the work was completed. Caliber had my car 12 weeks for what was very minor damage. Nightmare. Terrible quality and service. In the end, they made it right, but it took about three times longer than anyone would’ve expected. Dave was a good communicator though.
My Experience - 5.0/5.0 -
Frankie is awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Frankie is the best!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My recent experience with Caliber Collision was nothing short of exceptional—particularly given the unfortunate circumstances that led me there. From the very beginning, the level of communication and care was outstanding. Frankie and Ruthie exemplify professionalism at its highest level. Their attention to detail, consistent updates, and genuine commitment to client experience created a sense of ease and confidence throughout the entire process. Entrusting my Mercedes to their team felt seamless. Every interaction reflected a standard of excellence that is both rare and deeply appreciated. What could have been a stressful and disruptive situation was handled with grace, efficiency, and a true dedication to service. Thank you to the entire team, and especially to Frankie and Ruthie, for delivering an experience defined by integrity, precision, and elevated care. I would not hesitate to recommend your services to anyone seeking quality without compromise.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
10! Great service, great communication by David
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Took a little long but overall service and Work was Perfect!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car was done faster than the projected date.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Everything looks good. Perfect color match and lined up
Customer Service - 4.5/5.0 -
Great
My Experience - 5.0/5.0 -
David was great at communicating and as helpful as he could be. But I wish it hadn’t taken five weeks to complete. That was a long time!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service and communication. The car looks great.