Caliber - European Autobody

4.7 (7,269reviews)
95%
655 Venture St,  Escondido,  CA  92029

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Audi
I-Car
Mercedes-Benz
Mercedes-Benz Elite

Reviews (7,269)

My Experience

had an excellent experience with Caliber Collision from start to finish. The communication throughout the entire process was clear, consistent, and reassuring. Kenny in particular went above and beyond to keep me informed and put me at ease during what could have been a stressful situation. The front desk team was also outstanding—professional, welcoming, and efficient every time I interacted with them. It made a noticeable difference in the overall experience. Most importantly, the quality of the repair exceeded my expectations. My vehicle looks as good as new, and I truly appreciate the level of care and attention to detail that went into the work. Thank you to the entire team for making this such a smooth and positive experience.

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Highly recommend especially when the stand by there work with a lifetime guarantee

Repair Quality

If I could give them12, I would. Very transparent and good communication. Frankie made a painful event painless. This is the second car I’ve brought to Caliber Collision. Very professional top to bottom.

Customer Service

Again friendly with good communication with updated. Very professional

My Experience

Kenny was incredibly helpful throughout the entire process. He kept me updated on the status of my vehicle and took the time to ensure that I was completely satisfied.

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Customer Service

Always kept informed of my vehicle

My Experience

Beautiful repair work. It looks exactly as it did.

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Repair Quality

Yes...I'm very much satisfied .The man who repaired my car doing fantastic job and he was very friendly and helped me a lot.. I think he's name is frankii??? Thank you so much... Lisa lee

Customer Service

Good job

Returned Clean

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Repair Quality

Customer Service

Frankie went above and beyond to complete the repair on time and return the car early on a Friday night

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Repair Quality

Was a pleasure to deal with Frankie through the process

Customer Service

Returned Clean

My Experience

Emma was very nice and pleasant. Kenny went above and beyond the call of duty, super professional.

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Repair Quality

Kenny went above and beyond to get my vehicle finished and delivered for my birthday. The vehicle repair and paint is exquisite.

Customer Service

My Experience

From the beginning to the completion of my car repairs everything was Excellent!! Alberto stayed in contact about the progress constantly.

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I know I can always count on Caliber to do a through job on my car repairs!

Repair Quality

Customer Service

Everyone at Caliber were exceptionally efficient during the whole process of my car repairs!!

Returned Clean

My Experience

The team was really helpful and communicated well. Special appreciation to my technician Frankie Urias, he kept me informed of all my options and was very patient in explaining things when needed. I truly appreciate the team that helped with my repairs.

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Returned Clean

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Customer Service

Customer service was above and beyond. From the front office to David Stone

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My Experience

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My Experience

The constant communication was extremely appreciated! Kenny was great and informed me constantly about the status of my vehicle. Was repaired by the time he said it would be done.

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Repair Quality

Communication was awesome!

Customer Service

Kenny was very informative and kept me up to date.

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Customer Service

Returned Clean

My Experience

I had a great experience with Caliber, European cars, in Escondido. The staff was very professional and courteous. Frankie and his team did a great job on my car. I highly recommend them.

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Repair Quality

The work was done in a timely fashion.The European car team in Escondido does an outstanding job. I would like to commend Frankie for his great work and professional demeanor.

Customer Service

Returned Clean

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My Experience

Had an excellent experience with David while getting my Audi fixed. He was super helpful, kind, and made the whole process seamless. Thank you.

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Returned Clean

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Repair Quality

Delivered early

Customer Service

Returned Clean

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I went to two Caliber locations, one made an appt. with me knowing what my vehicle was and when I got there, the guy walked out and said they don't work on my make car. This is after waiting 4-5 days for the appt. Took it to the next location and had to wait close to a week to get the car in, only to find out a week later they shipped it to another location. I specifically asked the first guy if it needed to go to the other shop and he said they could work on it. So they couldn't and I lost another week. A very frustrating series of events. And it took longer than first quoted.

Repair Quality

The repair was great once it got to the right shop. Your system needs improving.

Customer Service