Caliber - European Autobody
In operation 29 years, 13 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 1.5/5.0 -
Although I did not take the vehicle back for additional work, my headlights were not adjusted correctly (level was too low) and the front licence plate bracket was installed even though I had requested it to be left off and my request was acknowledged.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied. They did an excellent job on repairing my vehicle.
Customer Service - 5.0/5.0 -
They did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
The only problem I had was that I was scheduled to bring in the car on a Monday but there was a mix up and they were busy so they had me bring in the car on Tuesday. This bumped out the completion time until Friday late in the day. By the time I was informed the car was ready, I wasn't able to rearrange my schedule to pick it up. Cailiber said I could get it Saturday afternoon. But when I went to pick up my car, I was surprised to find out that Enterprise was closed by then so I couldn't drop off my rental car at that time. I didn't know what to do, I was panicked and tried scrambling but could not find a solution. Luckily, Caliber was nice enough to store the rental & return it on Monday. But I was worried the whole weekend that I was going to be charged or that if something happened to the rental, I would be responsible. Turns out, I wasn't charged the extra day and the car was safe but I was quite nervous the whole wekend and the entire process gave me more grief than neccessary. All of that could have been avoided with a little more communication. It wasn't Calibers fault entirely but generally speaking, that process could have been improved.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
If closer to Escondido, I would probably recommend the person deal directly with that shop
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
We have never had a negative experience with Caliber. Aaron even drove or car to our home and we are very grateful for all of his help.
Repair Quality - 5.0/5.0 -
The car is running perfectly and looks flawless.
Customer Service - 5.0/5.0 -
Aaron kept us up to date on the progress of our vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Quality of repair was very good. There was an issue w customer service
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
beyond professional. They are truly a class act.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Well done.
Customer Service - 5.0/5.0 -
Well done.
Likely to Recommend - 5.0/5.0 -
i have no reason not to.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ben was great to work with
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks as good if not better then the day we bought it.