Caliber - Fairfield

4.8 (1,975reviews)
97%
2353 Auto Mall Pkwy,  Fairfield,  CA  94533

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Volkswagen

Reviews (1,975)

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My Experience

The staff were very efficient and I had a seamless experience from start to finish. The car was even finished ahead of schedule. I would certainly recommend this company to others.

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My Experience

The bodywork looks perfect. Great service and they delivered my car too me.

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My Experience

Keith and the receptionists were exceptional! Thank you so much for everyones help with this matter.

My Experience

I can’t say enough of how much Caliber took great care of my truck. It almost looked like new again. The paint and repair job looks awesome. Danielle and the staff were awesome. Always keeping me in the loop and available if I had questions. I will definitely recommend to others.

Likely to Recommend

Repair Quality

The people at Caliber did a great job. I was very satisfied.

Customer Service

Excellent staff, they took all the guesswork out of the process

Returned Clean

Likely to Recommend

Repair Quality

I have a warning light telling me that there is a problem with the keyless entry fob. I showed this to the man who checked me out. He said that if Honda could not clear it that I should make an appointment with you to get it fixed.

Customer Service

Same as before. I will call for an appointment today.

Returned Clean

Likely to Recommend

Repair Quality

Visible rivets in wheel well due to different method of repair. Disclosed prior to repair but not repaired to like new condition.

Customer Service

Woman who was at the front desk was a bit rude upon check in. Not really an issue but noted. Cary was awesome to work with and kept me informed well.

My Experience

Danielle and Tara were a great help and made the process very easy. I will definitely recommend Caliber to my friends.

My Experience

We were very satisfied with our service, repairs, and personal attention.

My Experience

Very quick and efficient service. Thank you.

My Experience

This is the second time I had to use caliber collision and I'm very satisfied with the service everyone has been extremely helpful. Carly is the best

Likely to Recommend

Repair Quality

Carly was amazing great customer experience if I get into a accident in going back there.

Customer Service

Carly was amazing great customer service

My Experience

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My Experience

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Returned Clean

Likely to Recommend

Repair Quality

Thank you!

Customer Service

My Experience

From the moment I arrived to the inviting waiting room all staff, I encountered, were gracious, patient and didn’t hesitate to answer my many questions. Upon picking up my car, they took time to thoroughly explain what was done. The added bonus was having my car unexpectedly washed. Thank you! I will definitely recommend Caliber Collision.

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Returned Clean

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Customer Service

My Experience

At first it was not good—nobody followed up with what needed to happen w my vehicle, basically felt like I waited three weeks and had to keep pursuing what to do regarding GEICO plus the receptionist left at the same time but all worked out well at the end once everything got going thank goodness and Caliber Collision did an excellent job!!

Likely to Recommend

Repair Quality

My husband's car was hit. The front bumper had to be replaced. Caliber Collision did a great job replacing the bumper, tire, and headlight. It looks like a brand new car from the front. Thank you!

Customer Service

Returned Clean

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