Caliber - Fairfield
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
outstanding and professional ❗️
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Greeted us. With a big smile.thank you Nicole. Job well done. To all the caliber' staff thank you.
My Experience - 5.0/5.0 -
The process was so seamless. I felt no stress. It was quick and easy.
Likely to Recommend - 5.0/5.0 -
I will refer everyone i know
Repair Quality - 5.0/5.0 -
The whole process was made so easy. They took care of everything and fast!
Customer Service - 5.0/5.0 -
Above and beyond!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
You had the parts-and took way to long to repair.
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your staff is amazing! Especially Nicole. The work is always top notch, I will never go anywhere else. Thank you for always talking care of me and my car!!!
My Experience - 5.0/5.0 -
The staff was very informative throughout the entire process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely recommend this place to others and would definitely take my vehicle there again because of the friendly and accommodating customer service and service in general.
Repair Quality - 5.0/5.0 -
The quality was great so far. They did amazing work.
Customer Service - 5.0/5.0 -
Customer Service was absolutely Amazing! Nicole was extremely friendly and accommodating to the point of waiting for me to pick up my vehicle after store hours. Also, very responsive to requests. I very much enjoyed the customer service there for sure!
Likely to Recommend - 0.5/5.0 -
The repair work was extremely poor. Aftermarket parts were used that did not fit properly, resulting in work that appears amateurish.
Repair Quality - 0.5/5.0 -
Very bad job
Customer Service - 5.0/5.0 -
They were very nice
Returned Clean
My Experience - 5.0/5.0 -
Danielle and Nicole are the ultimate professional they make it so easy getting your vehicle repai. They’re so nice and respectful. I hope I never have to have my vehicle repaired due to an accident but if I do I’ll come back to Caliber Collision
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m very satisfied with my experience at Caliber Collision. The staff was friendly, kept me informed, and did an outstanding job on my repair. Thank you for the excellent service
Likely to Recommend - 5.0/5.0 -
Excellent workmanship.
Repair Quality - 5.0/5.0 -
Car was repaired in the timely manner. I was being updated via text messages of work in progress. Returning rental was very convenient.The repairs were done as per my request. The car was cleaned polished and super shiny in and out. I couldn't differentiate where the damage was. Excellent job.
Customer Service - 5.0/5.0 -
Very friendly. Willing to listen what was my concern
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Priscilla is amazing!
Returned Clean
My Experience - 5.0/5.0 -
Great service Always trust auto mall caliber and friendly staff
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The Lady at the front Desk and Danielle provided excellent customer service and support.
My Experience - 5.0/5.0 -
Good Business nice people.
Likely to Recommend - 5.0/5.0 -
Easy and seamless process between insurance, customer and Caliber!
Repair Quality - 5.0/5.0 -
I had my car for 4 months, 1600 miles on it when the accident occurred, it looks as it did when I drove it off the lot.
Customer Service - 5.0/5.0 -
Cary made the experience easy and seamless. I drove in, he took over and kept me updated daily via text. When additional damage was found Cary phoned and explained what was found and what steps would take place next. Excellent Customer Service!