Caliber - Fallbrook

4.8 (2,111reviews)

96%

(760) 728-8810

1381 S Mission Ave, Fallbrook, CA 92028

96%

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1381 S Mission Ave
Fallbrook, CA 92028

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About Caliber - Fallbrook

See Photos

1381 S Mission Ave
Fallbrook, CA 92028

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (2,111)

Sort By:
Newest
Rating

1,834 Customers Rated

5 Stars

79.9% Complete

(1686)
4 Stars

4.6% Complete

(97)
3 Stars

0.9% Complete

(19)
2 Stars

0.8% Complete

(17)
1 Star

0.2% Complete

(4)
< 1 Star

0.5% Complete

(11)

Customers say

Overall Customer Satisfaction

Customers at Caliber Collision Fallbrook consistently praise the shop for its outstanding service quality, clear and proactive communication, and timely repairs. Many highlight the flawless craftsmanship, with vehicles returned looking brand new and paint matches described as perfect. The team is frequently commended for being professional, friendly, and genuinely caring. Customers appreciate receiving regular updates via text and phone throughout the repair process. Numerous reviewers note their vehicles were completed ahead of schedule, with staff even assisting in coordinating rentals and insurance. A few customers noted areas for improvement, including inconsistent communication follow-up, occasional delays, and isolated quality touch-up concerns, all drawn directly from their feedback. Overall, the overwhelming sentiment reflects a highly satisfied customer base that would confidently recommend this location.

Select to learn more

Service Quality
Timeliness
Communication

"Every single employee that I encountered provided excellent customer service, from beginning to end. Great team effort."

"... happy with the work done to our door. These guys went above and beyond what was expected. Very considerate and thoughtful on behalf of the customer. Very professional ..." Read more

"outstanding customer service from begining to the end."

"Unbelievable, Emily was extremely professional and made me feel confident in the companies ability to fix my Mercedes with quality work"

"Was very satisfied with all levels of customer service. Everything was handled very professionally. Caliber ..." Read more

"... inform at all time on the status of my vehicle and car was done before promise time would recommend servicing car here." Read more

"Excellent customer service, communication and even got my truck back sooner than expected! Seamless experience. Thank you!"

"Dates changed a few times because technician missed a few days of work, so vehicle was not ready. We had to keep ..." Read more

"it missed 3 deadlines"

"Amazing time, great communication, vehicle was earlier than expected"

"Representative lied multiple times about when car would be finished, resulting in me returning a rental car when I didn't ..." Read more

"... kept sending the incorrect replacement parts. The communication from the shop could have been better as well. I had to keep calling because they were ..." Read more

"Great workmanship and great customer service. Kept me informed."

"Very communicative, vehicle arrived on time, very helpful with the process, provided closure in terms of allowing ..." Read more

"I did not receive regular updates from the team on the status of my cars repairs. I had to call each ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Every single employee that I encountered provided excellent customer service, from beginning to end. Great team effort."

"... happy with the work done to our door. These guys went above and beyond what was expected. Very considerate and thoughtful on behalf of the customer. Very professional ..." Read more

"outstanding customer service from begining to the end."

"Unbelievable, Emily was extremely professional and made me feel confident in the companies ability to fix my Mercedes with quality work"

"Was very satisfied with all levels of customer service. Everything was handled very professionally. Caliber ..." Read more

"... inform at all time on the status of my vehicle and car was done before promise time would recommend servicing car here." Read more

"Excellent customer service, communication and even got my truck back sooner than expected! Seamless experience. Thank you!"

"Dates changed a few times because technician missed a few days of work, so vehicle was not ready. We had to keep ..." Read more

"it missed 3 deadlines"

"Amazing time, great communication, vehicle was earlier than expected"

"Representative lied multiple times about when car would be finished, resulting in me returning a rental car when I didn't ..." Read more

"... kept sending the incorrect replacement parts. The communication from the shop could have been better as well. I had to keep calling because they were ..." Read more

"Great workmanship and great customer service. Kept me informed."

"Very communicative, vehicle arrived on time, very helpful with the process, provided closure in terms of allowing ..." Read more

"I did not receive regular updates from the team on the status of my cars repairs. I had to call each ..." Read more

Kimberly (Honda owner) reviewed 11/5/26

You guys are awesome!! Will highly recommend you to anyone whoever needs repairs....

Christopher (Toyota owner) reviewed 11/5/26

I was extremely happy with the costumer service I received.

Abisag (Lexus owner) reviewed 11/5/26

Andrea (Subaru owner) reviewed 11/5/26

Taylor was great and got my vehicle repaired in record time!

Russell (Honda owner) reviewed 11/4/26

Ken (Toyota owner) reviewed 11/4/26

Great job installing & matching car color. Francisco was very courteous & professional. Reception staff was friendly & prompt. We highly recommend this business

Amaiah (Ford owner) reviewed 11/2/26

Lin (Ford owner) reviewed 11/2/26

Oscar (Honda owner) reviewed 11/2/26

Taylor was great and always more than available to answer any of my questions. Always called me with updates. His work on my car is spectacular, I don’t know what I expected but he completely shot it out of the park. I know exactly who to recommend for any collisions and know that I have found my place. Once again, Taylor was amazing and extraordinary.

Rick (Honda owner) reviewed 10/30/26

Ltcol Thomas (GMC owner) reviewed 10/28/26

Like it never happened. Looks great. Taylor kept me informed along the way. Great guy. Very satisfied.

Noah (Chevrolet owner) reviewed 10/26/26

Very nice and honest with the whole repair

Charlene (Lexus owner) reviewed 10/25/26

Taylor and Luzette were delightful to work with. I hope to never visit again (haha), but wouldn't hesitate to use Caliber again should the need arise. (Just found out that you also do windshield repair - good to know!)

Benjamin (Toyota owner) reviewed 10/22/26

Good team attitude to effect repairs

Janet (Honda owner) reviewed 10/21/26

Mara (Toyota owner) reviewed 10/20/26

Working with Taylor was great! He kept us informed about everything happening with our truck and all the ongoing repairs. We would recommend Caliber to anyone looking for car collision repair.

Christiaan (Ford owner) reviewed 10/20/26

Lindsay (Honda owner) reviewed 10/15/26

Jeffrey (Chevrolet owner) reviewed 10/12/26

Samantha (Toyota owner) reviewed 10/12/26

Amazing service

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view more shops in: Fallbrook | 92028

It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Caliber - Fallbrook

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Fallbrook

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,111)

1,834 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0