Caliber - Fallbrook
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Taylor was super great! Professional, communicative, and took care of everything. They did a fantastic job getting my bumper replaced and gave a very quick turnaround.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Especially if it is through insurance.
Repair Quality - 5.0/5.0 -
Taylor and his associates did a great job of managing the diagnosis and repair of my vehicle making sure all damage was found and fixed. Communication was excellent. Very happy.
Customer Service - 5.0/5.0 -
All personnel were very helpful and they assured the process went very smoothly
My Experience - 5.0/5.0 -
Excellent service overall. Finished the job in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Ok would recommend - with caveats. I think you do great work, but need to seriously improve your customer service/follow up.
Repair Quality - 3.5/5.0 -
I did not receive regular updates from the team on the status of my car’s repairs. I had to call each time to ask for an update, over 3+ weeks.
Customer Service - 3.5/5.0 -
I have been to the caliber collision in Vista in the past & they were much more professional & communicative. I chose Fallbrook this time because they were closer/local - but would probably choose a different location next time to ensure faster/more communicative service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good job on getting my car back to looking good
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
My interior was dirty with paint overstay. After opening the trunk paint was sanded off and not touched up. Will take car back to shop to see how they will handle this matter.
Customer Service - 3.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
The gap between the panel that was repaired and the next panel is inconsistent. There is a slight bulge at the bottom corner of the panel. The paint looks great. The dents are gone and the trim and tail light are good. The staff were great and car was done early. I didn't notice the gap until I got home.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Taylor and Lissette were both very helpful and I was satisfied both deserve a 10/10 great job guys !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very professional and kept us informed of the progress with our car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0 -
Nice work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the work that was done and good communication throughout the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amazing, I’m very happy with the results I have
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They did an excellent job, and the people I worked with went over and above!
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
I appreciated that they stayed late to get my car done b4 the weekend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Taylor was amazing. He kept me updated on my progress of my car at all times and arranged for me to get a rental car. I would recommend Caliber Collision to my family and friends!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazing job and great customer service. Thank you to all the staff at Fallbrook location.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Taylor was my representative and did a fantastic job from start to finish!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I really appreciate Taylor keeping me in the loop about my car’s progress. The paint job is looking fantastic!