Caliber - Fallbrook
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff was great. Very happy with the work done on my car as well. Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service and processional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Subject: Feedback on Recent Service I hope this message finds you well. I would like to take a moment to express my concerns regarding the recent service I received. While I appreciate the friendliness of your team, I believe there are several areas that need attention to align with the expected standard of quality: 1. The hood of the vehicle displays a halo effect with swirls and other effects in the paint, which is not ideal. 2. I was not informed that one headlight lens would be replaced while the other, which appears hazy, would remain unchanged. This has created a mismatched appearance. 3. I specifically requested repairs for the two rear sections of the vehicle, but it seems that the scratches remain unaddressed. 4. Additionally, I would have appreciated it if the entire car had been buffed or cleaned upon completion, as this was not done. Thank you for taking the time to consider my feedback. I believe that addressing these concerns will enhance the overall customer experience and ensure a higher standard of craftsmanship. Thanks, Joe
My Experience - 5.0/5.0 -
Great job. My bumper looks brand new. Thank you
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
Incomplete reassembly requiring my return to the shop to have it done correctly.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Communication was great, i was updated with all the process and was completed faster than predicted. Process was smooth! Will definitely be using them again in the future!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
10/10 rating ! The bad bumper damage to my wife’s car from a rear end collision was handled by replacing the bumper and trim, and with a perfect color match ! It was all done quicker than we expected. Everyone we spoke to there at Caliber Collision in Fallbrook was super attentive and polite. We were very relieved. The car looked awesome ! Thanks Juan.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We were impressed from the start. Everyone we talked to there was very congenial and nice. The bumper damage to our Mercedes Benz was bad and a real point of concern for us. But when I saw the car after Caliber Collision had repaired it, it looked like a new car… and a perfect color match. Juan was super nice and kept us informed. Insurance or not, I’d go there again.
Customer Service - 5.0/5.0 -
We were impressed from the start. Everyone we talked to there was very congenial and nice. The bumper damage to our Mercedes Benz was bad and a real point of concern for us. But when I saw the car after Caliber Collision had repaired it, it looked like a new car… and a perfect color match. Juan was super nice and kept us informed. Insurance or not, I’d go there again.
My Experience - 5.0/5.0 -
Good job,I’m so happy with my truck back.look like new. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Mi rate it this low because of the fact they used my car to get food, not near the body shop but far away from it
Repair Quality - 5.0/5.0 -
The quality of the repair was excellent, what I didn’t like is the fact that they used my car to go pick up food at different locations. You guys don’t know that the new cars come with gps tracker and tells the owner where the car is , and at what speed the car was driven. My car was driven at 60mph going over the speed limit. I never authorized for my car to be driven anywhere, I even signed that on the contract.
Customer Service - 5.0/5.0 -
Agin the customer service was great. Not the fact that they used my car like if it belonged to uber eats
My Experience - 5.0/5.0 -
Yes i am very happy with the work 10/10
My Experience - 5.0/5.0 -
They were honest, transparent, and truly cared about my vehicle and getting the repairs done to full satisfaction. My car looks like new!
My Experience - 5.0/5.0 -
This being my first time bringing my car to a repair shop was 10/10, specially with the kindness and attention that the employees provide, it makes it a service that I would recommend to anybody, including the extra details that they do for you and the fact that you can trust them, I would like to thank them since I thought my car was never gonna look like new again and they made it possible!