Caliber - Fallbrook
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I'm very happy with the repairs to my Camery. Friendly staff and car washed ready ahead of scheduled time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 4.0/5.0 -
The repair of my car was covered by the insurance. If I had to pay for it out of pocket, I would think it's very pricey. There's a minor incident when I picked up my car. It did not start. The battery was drained. I came to realize that my battery was old, and it's time for a new battery. However, the battery wasn't drained when I dropped it off. My guess was that the interior light was on when the door was left opened. It's just a reminder that during repairs, the mechanics should pay attention to turn off unnecessary lights/devices that may affect the battery.
Repair Quality - 4.0/5.0 -
It was a minor fender bender. The repair quality so far is satisfactory.
Customer Service - 4.0/5.0 -
The front desk agents whom I spoke to were all pleasant, and courteous.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and curtious
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service been coming here for years their on point always friendly and do excellent work won't go anywhere else David is so professional and staff at desk the best and friendly
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The whole staff at Caliber, especially Chris, was so friendly and treated us well. They explained the process fully, worked with the insurance company, and kept us up-to-date throughout the process. It’s hard to underestimate how important customer service is when you’re in a situation like this. It’s so nice to have someone treat you well and walk you easily through the process. I will definitely be back to Caliber in the future, if I need them.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The repair of the damage was excellent. In the spot where the vehicle was damaged, it looks brand new. So, I’m very pleased with the repair itself. The only reason I’m not giving this a 10 is because, after the repair, one of the windows in the vehicle (on the door that was repaired) will not roll up. It was working fine before the repair. So, it looks like the window controls were disconnected during the repair and need to be reconnected. This is minor, but still a hassle to deal with.
Customer Service - 5.0/5.0 -
Chris and everyone at the Fallbrook facility was so friendly and kind. They explained the whole process to us and kept us up-to-date along the way. The customer service that you get at a place like caliber is probably the number one reason why people come back.
Returned Clean
My Experience - 5.0/5.0 -
Repairs were done right and fast. All of the staff was helpful and friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service was great
My Experience - 5.0/5.0 -
10 out of 10 rating. Chris kept me informed throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was nice and helpful. Great updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks good. Easy to work with and kept me updated
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great place to take your visually broken car. Friendly staff. Car was fixed before promised. Definitely would refer my friends although I'd rather they don't have to go!
Likely to Recommend - 5.0/5.0 -
Ditto
Repair Quality - 5.0/5.0 -
Definitely would recommend to friends and people who ask me. Very nice peoply, good quality of work and super punctual. Happy to have classy and quality shop in town. Keep up the good work
Customer Service - 5.0/5.0 -
Ditto
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Very satisfactory job. Some very slight scuffing on a fender flare that was repainted, but nothing I can't live with. Also, door emblem was left off and I had to return to have it installed. Good job, but no one apologized for my inconvenience.
Customer Service - 4.5/5.0 -
Very good service. David was very pleasant to work with.