Caliber - Fallbrook

4.8 (2,116reviews)
96%
1381 S Mission Ave,  Fallbrook,  CA  92028

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,116)

Likely to Recommend

Repair Quality

Everything looks great!

Customer Service

David did a great job of keeping me informed of the progress on the repairs.

My Experience

The work was done in a timely manner, the manager explained in a clear and concise manner what had been done to the car. The front desk staff was friendly when I went in. Overall great experience.

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Customer Service

My Experience

All good.

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Customer Service

Returned Clean

My Experience

They did an amazing job. Vehicle looked good as new.

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My Experience

Excellent service

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Customer Service

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Returned Clean

My Experience

Very kind , very responsible in their work Thank you for your excellent work

Likely to Recommend

Very Good Job

Repair Quality

Customer Service

Thank you Excelent work

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Repair Quality

Customer Service

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Repair Quality

Our experience at caliber was excellent daniel and the entire staff were very courteous and helpful and the repair looks excellent A job well done Thanks Mike

Customer Service

Work was completed in a timely manner as promised and was done properly Daniel and the entire staff was professional and courteous my wife and I are very satisfied and will recommend caliber to our friends and family who need automotive body and fender repair Thank you for a job well done Mike

Returned Clean

Likely to Recommend

Repair Quality

Well, you know, these people are pros. They know what they do. They take their time. They get the job done.

Customer Service

My Experience

Daniel was very professional and pleasant to work with.

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Repair Quality

Customer Service

My Experience

The team in Fallbrook were great. David is was the primary person and was very knowledgeable and pleasant to deal with. He sent updates as my car was being repaired. They actually finished one day ahead of original estimate. I would always recommend caliber before any other repair shop. First class all the way

Likely to Recommend

Great service good cost

Repair Quality

Customer Service

You did exactly what you said you would do, very refreshing

My Experience

A piece of interior plastic paneling was not installed properly. It is detached on one end, leaving the passenger side airbag exposed.

Likely to Recommend

I feel pretty neutral about my experience. I would return for future work, but wouldn’t go out of my way to recommend it to anyone.

Repair Quality

There seemed to be some serious issues getting my repair started. There was a seeming complete lack of coordination between insurance and caliber collision, and I had to call back and forth and act as middle man in an already stressful process. My repair took just under a month, which is ridiculous. Lastly, an interior piece of plastic paneling is not installed correct so I have an exposed side air bag that I probably now have to come back and have addressed. People at the caliber collision were friendly, and David S. Was easy to reach, but that’s the only positive thing I have to say.

Customer Service

Personnel were friendly and professional, no complaints.

My Experience

The car. looks terrific. I was surprised the final charge was so much more than the original estimate. Daniel was very helpful through the whole process..

Likely to Recommend

Repair Quality

They were efficient and did an excellent job. Special shout out to Daniel and his frequent calls about my car’s progress. I would recommend caliper to anyone who needs bodywork on their car.

Customer Service

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Customer Service

My Experience

Daniel was awesome!

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Repair Quality

Daniel was great! Thank you!

Customer Service

Daniel was my service advisor.

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Repair Quality

Customer Service

My Experience

I enjoyed Chris. He was helpful and very knowledgeable. He explained the process very straightforward and in a way I could understand it. He did so in the same way through every step of the process. I also enjoyed the lady at the front desk when I first dropped off my vehicle. I was there and she helped me try to contact my insurance company about a rental. She also stayed a little while that day after closing time to make sure my vehicle got checked in. I would 10/10 recommend this collision shop to anyone.

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My Experience

Daniel, I appreciate his great customer service and attitude, same to the young lady at the front desk and the whole team. Thank you.

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Repair Quality

Daniel is a good example of true professionalism. Thank you 👍

Customer Service

Excellent customer service 👍

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Customer Service