Caliber - Fallbrook
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your staff was very responsive and the work was completed sooner than originally anticipated. The finished product was excellent!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Edge of hood where repaired, finish is not smooth. KIA emblem edges not flush.
Customer Service - 5.0/5.0 -
Everyone was very polite and kept me updated on repairs.
Returned Clean
My Experience - 5.0/5.0 -
The experience at Caliber in Fallbrook was excellent in every way. Great service, communication and timely. I would definitely recommend this business to friends and family .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and communication! You made things seamless. Awesome experience!
Customer Service - 5.0/5.0 -
Excellent
My Experience - 5.0/5.0 -
Juan took very good care of me and exceeded all expectations. Did a wonderful job too on my car I would highly recommend him to anybody. I greatly appreciate his work and keeping me updated. Lisette too
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Great service, quick repairs
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very quick professional service and kept me updated during the process the staff were all very nice.
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Very nice of Emily and the team keep me informed and very pleasant throughout the process. Thank you Emily and staff for all
Customer Service - 5.0/5.0 -
Very very satisfied throughout the process
My Experience - 5.0/5.0 -
Great work and quick
My Experience - 5.0/5.0 -
Buen trabajoBuen trabajo
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They gave me a ride home when I dropped off my vehicle
My Experience - 5.0/5.0 -
Customer service was delivered. Constant communication with regards to repair updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service delivered. They're in constant communication regarding the progress of my vehicle.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The repair not mentioning that only one headlight would be replaced was annoying when I went to pick up the car and had a nice headlight and a foggy old one. Also the alignment was messed up when I went to pick up the car for the first time, when I dropped it back off to fix the alignment and get the other headlight installed, the alignment is still slightly off. The place that does the alignment sucks. The steering wheel was a bit to the right the first time when the car went straight and now it’s still slightly to the left when the car goes straight.
My Experience - 5.0/5.0 -
Front office personnel were very helpful and professional. Repair work progress appreciated. Delivered a clean, repaired vehicle ready to go as scheduled. Thank you!!!! Fred
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Picked up a CLEAN car. THANKS
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Honestly it was easier than I thought it could be. I was kept informed and that made an uneasy situation very manageable. Staff was very well trained. I appreciate that aspect.
Customer Service - 4.5/5.0 -
As stated.
Returned Clean
My Experience - 5.0/5.0 -
Very happy with Caliber Collision. Juan was great. He kept us updated throughout the process. The front desk gal was very friendly. It was a hot day so she offered us all a popcycle. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything went well.