Caliber - Falls Church
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Improve customer parking. Everything and everyone else were fantastic!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Front office assistance excellent; estimated time for repairs was frequently extended, credibility was affected.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
Already have
Repair Quality - 5.0/5.0 -
Very satisfied with the work and employees I dealt with were friendly & professional
Customer Service - 5.0/5.0 -
Friendly & professional the guy behind the counter had acknowledged my presence and told me I was while he was dealing with a very slow customer
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have used Caliber multiple times in two locations
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I am very satisfied with Mike’s work, but very disappointed that one of the workers at either the Falls Church location or the outsourced Sterling location stole items from my vehicle. I cannot prove who it was or which location so unfortunately there’s not much to be done on that end. But Mike was great to work with.
Repair Quality - 5.0/5.0 -
I am very satisfied with Mike’s work, but very disappointed that one of the workers at either the Falls Church location or the outsourced Sterling location stole items from my vehicle. I cannot prove who it was or which location so unfortunately there’s not much to be done on that end. But Mike was great to work with.
Customer Service - 5.0/5.0 -
I am very satisfied with Mike’s work, but very disappointed that one of the workers at either the Falls Church location or the outsourced Sterling location stole items from my vehicle. I cannot prove who it was or which location so unfortunately there’s not much to be done on that end. But Mike was great to work with.
Returned Clean
My Experience - 5.0/5.0 -
Overall, everything was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was excellent - right from the reception to the final delivery. Caliber was on point about keeping me informed of progress on repairs.
Customer Service - 5.0/5.0 -
Amazing service
Likely to Recommend - 5.0/5.0 -
Best service I have ever received. I would highly recommend them. They even detailed the inside of my car.
Repair Quality - 5.0/5.0 -
From the initial start I was so impressed. The initial call and contact person was kind, courteous and explained everthing slowly and carefully, answering all my questions.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great service! They repaired my car quickly and did an excellent job. The staff was friendly, professional, and honest. I highly recommend them.
Customer Service - 4.5/5.0 -
He was very friendly, professional, and knowledgeable. He explained everything clearly and made the repair process easy. I really appreciate his excellent service. Thank you!
Returned Clean
Likely to Recommend - 4.5/5.0 -
Difficult to find parking space for checking in the car.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
David did a great job keeping me updated and was very helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate keeping communication with Joyce, letting me know every day the update with the car and that is wonderful thing to do. Everyone is very friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
David is an amazing guy as well as the guy in reception are. We have been coming since king time and very satisfied. Please keep On doing great work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
An amazing service
Customer Service - 5.0/5.0 -
Yes indeed
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nick was very polite and thorough. Jeff did a great job explaining all options and was able to get the car in and out pretty quickly at the best case scenario, price-wise. We love Caliber.