Caliber - Fallston

4.8 (4,539reviews)
98%
120 Connolly Road,  Fallston,  MD  21047

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,539)

My Experience

Great job, quick and professional. Better work than the dealer.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Absolutely!

Repair Quality

Everything went smooth the team kept me informed with everything along the way. The team was very nice and helpful as well. They assisted in returning my rental. I would recommend to friends and family. This will also be my go to place. Hopefully no more accidents though.

Customer Service

Excellent customer service 10/10

Returned Clean

My Experience

I am happy with the entire repair experience. The personnel, the repair, and the cleanliness of the car at pick up. Thank you. Ron Johnston

Likely to Recommend

Repair Quality

The repair looks fine. The people were polite, and professional. The work was completed on the date they gave me when I dropped the car for repair. My car was clean when I got it back. They stayed in communication through text message about the work.

Customer Service

My Experience

Completed ahead of schedule. Kept me very informed. Very easy process.

My Experience

I trust you to do a great job and get it done on time. This is my second experience with you. Thank you!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I haven’t seen the repair because I had surgery and can’t go out and look at it. However my daughter took care of it and said everything went smoothly. It was done a lot earlier than expected. I would definitely recommend you

Likely to Recommend

Repair Quality

Customer Service

My Experience

repairs were completed earlier than forecasted. greatly appreciated, fantastic work by the Caliber Team!

Likely to Recommend

Repair Quality

Customer Service

kept in touch with updates throughout the process

Returned Clean

My Experience

Great job

Likely to Recommend

Yes, I would definitely recommend this particular shop to anyone else that I know. However, I would only recommend this particular shop as I believe, every shop is individually owned and the one in Fallston has very good reviews consistently where is some of the other ones do not.

Repair Quality

Well so far so good, but time will tell.

Customer Service

My contact was limited but everything was very positive. And that was worn out by the fact that I got my car back a week earlier than promised! That has never happened to me before, usually it might be a week later not earlier!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent work and customer service.

Likely to Recommend

Repair Quality

Excellent service and the repair looks fantastic!

Customer Service

Returned Clean

My Experience

Job done well. Completed ahead of schedule.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Kurt was great and kept us updated at all parts of the process, really eased my mind about it all.

Customer Service

Again, loved Kurt

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Very pleased with new bumper. Looks great!!

My Experience

Everything was just fine’

Likely to Recommend

Repair Quality

Our truck was repaired and returned in a timely and efficient manner. This was the first time we have used their services and we would certainly use them again if needed and recommend them to others.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great service and quick to fix my car

Customer Service

Returned Clean

My Experience

Replacements and paint matched original perfectly. Final cost same as estimate. Repairs completed ahead of schedule. And Kirk and Savanna were terrific. Second time for repair work on our vehicles….completely satisfied

Likely to Recommend

No hesitation exists in my part in recommending this shop again to anyone!!

Repair Quality

You can’t even tell wher the number was sideswiped!!

Customer Service

This company is professional and helpful. I was extremely pleased with their service and handling of my needs. I would certainly use them again if I needed to do so.