Caliber - Flower Mound
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Well the car will not be ready til Monday at least but Craig has been in touch with an update on a regular basis as promised. I have been very happy with the updates and he said he would test drive the car to be sure all I fixed.
My Experience - 0.0/5.0 -
Molding was left off my back panel so I have to change my plans tomorrow to come up there and have it put back on....
My Experience - 5.0/5.0 -
I was happy with my service! Except I was told I was getting a rental car that was comparable to my small suv and I got a very small car. But other than that I was happy with my experience.
My Experience - 0.0/5.0 -
My repair took 2 weeks when it was only supposed to take 2 days and no one contacted me to tell me what was going on. Then when I go to pick up my car only half of the repairs were done. One repair was to the door which was done beautifully and the second repair was to the mirror on my passenger door. The mirror had scratches when I bought it in from the accident and unfortunately I had to drive away with those same scratches. Somehow the scratches were overlooked, even though it was included with my claim. I was leaving to go out of town so I didn't want to leave my car there and end up being without it for who knows how long. Also there was equipment left in my vehicle from the repairs (can of wd-40). I was very disappointed with the service and repairs. To have my vehicle for 2 weeks and not even complete the repairs is beyond ridiculous.
Likely to Recommend - 0.5/5.0 -
Took way too long with my car, didn't contact me and didn't complete the repairs
Repair Quality - 2.0/5.0 -
Didn't finish repairs
Customer Service - 1.5/5.0 -
Everyone was nice, but no one ever contacted me from the shop to tell me they were keeping my car longer than expected.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Nicely done.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely Satisfied
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
i prefer the shop located on 35 in corinth.
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Kept receiving blank emails saying someone would contact with information and giving me a 4/3 date. Actually got my car today, 4/10. Did receive email today, 4/10, telling me my car would be ready 4/10 instead of 4/3. My price was unknown and the work had changed from the original discussion with insurance and your tech. Rear quarterpanel was supposed to be replaced, but instead was repaired which is fine but different. Mostly bothered by additional week with no reason given. Had one phone call saying everything was on schedule. Next phone call came on 4/8.
Likely to Recommend - 2.5/5.0 -
Not sure I would recommend. Only went there because Geico.
Repair Quality - 3.0/5.0 -
Not as good as I had hoped and planned.
Customer Service - 4.5/5.0 -
Customer service was very good other than 15 minute wait in lobby with no one there.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Overall I'm very satisfied, however there are a few things on my car that aren't the same as they were before the accident. This may have been out of your control, but I will