Caliber - Folsom

4.8 (4,112reviews)
97%
1128-H Sibley Street,  Folsom,  CA  95630

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,112)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional communication throughout the repair process, with many highlighting the regular text updates and daily progress reports that kept them informed at every step. The quality of repairs receives outstanding feedback, with vehicles often looking like new and work completed to high professional standards. Timeliness is a major strength, with numerous repairs finished ahead of schedule, saving customers on rental fees. Staff professionalism and customer service excellence are frequently mentioned, with team members going above and beyond by detailing vehicles, coordinating rentals, and providing personalized attention. The warranty coverage and seamless insurance coordination add significant value to the customer experience.
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"... completed the work more efficiently than anticipated. The quality of the work is exceptional, and I am thoroughly satisfied with the outcome." Read more
"The workmanship is superior."
"... could rate an 11, I would! Absolutely satisfied - my car looks brand new, rides even better, they were so patient with my challenges coming to ..." Read more
"Fantastic work. Flawless. Good as new."
"Amazing repair! The car looked better and they did a great job on the paint!"
"Our trucks repair was completed 8 days ahead of the completed date."
"My car was done a far earlier than expected."
"Early by 1 week"
"... didnt have to bring car in till parts were there and car was done early! What could be better" Read more
"A week early"
"I loved the updates to let us know how far along the repair was. Great communication overall."
"Outstanding service!! Was constantly updated and informed of necessary repairs as needed! Thank you for your professionalism!"
"Staff kept me informed of progress on a daily basis via text, and repair work was excellent and timely!"
"Excellent communication. Pictures. Explanations. Honesty about what they could a could not fix. Really, ..." Read more
"Caliber Collision was always very helpful and kept me aware of the next next steps to come with my car ..." Read more

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Excellent service and great communication. Truck looks better than ever thanks to the team.

My Experience

My car looks beautiful job well done Robert was very attentive answered all my questions and kept me well informed on progress. I would always use caliber.

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My car looks beautiful Robert was very good with updates and paid attention to my needs thank you Robert and caliber for excellent tesults

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Great job, friendly, clean.

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I would absolutely recommend the Sibley Street, Caliber, to friends and family.

Repair Quality

The Sibley Street location in Folsom has worked on my car twice and both experiences have been excellent.

Customer Service

The staff here is outstanding, with communication, helpfulness and courtesy.

Returned Clean

My Experience

they missed a spot.

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Returned Clean

My Experience

Beautiful job! One smudge that I might bring in for a rub out Leslie tried to get it cleaned off today but it needs a little more care. Service was wonderful. Leslie was fantastic and My Car looks beautiful.

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Leslie was wonderful! the work on my "Baby" was fantastic!

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Leslie's follow up and concern was so welcoming

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beautiful job--

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Every person working there did awesome to make sure my car got back to me. Thank you guys so much!

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Very nice and communicative. But there is something wrong with the back sensor and I will need to bring it back in but after I get back from my trip

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My Experience

Car looks great.. Renee did excellent job on keeping us informed. Will come back in future & reommend to others.

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Was kept well informed through out the process. Provided quick and thorough work on my car.

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