Caliber - Folsom

4.8 (4,147reviews)
97%
1128-H Sibley Street,  Folsom,  CA  95630
See Photos
Instant Estimate
Book Appointment

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Call
Email

Reviews (4,147)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, clear and proactive communication, and timely repairs. Many highlighted the high standard of repair work, with cars frequently described as looking brand new upon return. The team received strong recognition for keeping customers informed throughout the repair process via texts, phone calls, and detailed updates. Timeliness was a recurring positive theme, with numerous customers noting their vehicles were completed ahead of schedule. Additional touches such as vehicle cleaning, detailing, and assistance with rental cars were frequently appreciated. A small number of customers noted areas for improvement, including incomplete repairs upon pickup, inconsistent communication in some cases, and occasional delays - all of which were directly mentioned in customer feedback.
AI-Generated from reviews written in the last 12 months
Select to learn more
"... frame. This was outside of the scope of work and the repairs they did to the vehicle are professional and make it look brand new. While I hope to never ..." Read more
"... completed the work more efficiently than anticipated. The quality of the work is exceptional, and I am thoroughly satisfied with the outcome." Read more
"Good customer service. Flexible. Helpful. Fantastic work. Flawless. Good as new."
"... family and friends. Everything worked just fine. Amazing repair! The car looked better and they did a great job on the paint!" Read more
"... location in Folsom has worked on my car twice and both experiences have been excellent." Read more
"Outstanding team. Communicated well and finished the work ahead of schedule."
"... didnt have to bring car in till parts were there and car was done early! What could be better" Read more
"The repair is perfect and done faster than I expected."
"... as it was completed. Repair looks like new and was completed ahead of the estimated completion date." Read more
"While vehicle was ready on time as promised, repairs were not actually complete upon pick. Resulting in an additional part needing to be ordered ..." Read more
"I loved the updates to let us know how far along the repair was. Great communication overall."
"Outstanding service!! Was constantly updated and informed of necessary repairs as needed! Thank you for your professionalism!"
"... scheduling at my convenience for drop off and pick up. They even helped me get my rental car back and gave me updates on my repairs everyday. My car came back to me within ..." Read more
"When I receive a text message that states, Your car is ready, I expect my car to be ready! Half of my order was ..." Read more
"... telling me I was going to be getting updates but never got one update until the car was repaired.I called several times to inquire about the status ..." Read more

My Experience

Likely to Recommend

Repair Quality

Always great service

Customer Service

Helpful and friendly as always

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The resulting repair looks great.

Customer Service

Appointments went smoothly and were efficient. My questions were answered appropriately.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Excellent work. can’t even tell their was damaged. Great customer service. Thank you for your service.

My Experience

My Experience

Really appreciate how kind everyone was and how easy the experience was. And thank you for washing my car! 😊

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

Yes

My Experience

Great communication throughout. All staff members were friendly and professional. The car looks great! Thanks to everyone at Caliber!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I am extremely satisfied with the repair work on my Camaro and the high quality service I received. The repair was completed sooner than expected and my car looks amazing! Overall, you have a very friendly and efficient team. Your daily updates were also helpful and very much appreciated. My thanks to all for the great experience!

My Experience

The customer service was so great! From the beginning when I first called and had the pre estimate done, to the ladies at the front desk scheduling at my convenience for drop off and pick up. They even helped me get my rental car back and gave me updates on my repairs everyday. My car came back to me within 5 days and it looked like nothing happened!! All brand new again. I highly recommend them and I would use them again if I even needed too.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Robert is a joy. He is so easy to work with. Super down to earth and just has a kindness about him. He is also funny! With all that being said he is professional and was spot on with the entire experience from what was needing to be fixed, when it would be fixed and when the car would be ready. He anticipated the whole thing perfectly. I will continue to choose caliber (hopefully don’t have to very often) in the future, because of Robert. Thanks, Robert! Megan

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Completed before I expected. Excellent service , very pleased. Would highly recommend!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great repair job and kept me updated every step of the way

Customer Service

Great customer service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent work on my 2024 Honda HRV.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Excellent repair job. Looks like new!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 4,147

Nearby Caliber Collision Auto Body Shops

Auto body shops nearby

view more shops in: Folsom  |  95630