Caliber - Folsom

4.8 (4,140reviews)
97%
1128-H Sibley Street,  Folsom,  CA  95630

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction โ€“ itโ€™s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,140)

My Experience

I appreciate the extra care- thank you!

Likely to Recommend

Willing to recommend to friends and relatives

Repair Quality

Satisfied with the outcome of my car repair.

Customer Service

Helpful personnel

My Experience

completely satisfied with the work Neighbourhood know there was $3300 in damage. Very impressed with the work and the service and connection to the rental car service made available.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Rene did a fantastic job repairing my car. He reached out with the status of the repair every couple of days and car was cleaned inside and out when the job was completed. Thank you for a great painless experience!

Customer Service

Very satisfied and experienced great customer service

Likely to Recommend

Repair Quality

Customer Service

Rene was very professional and kept in touch with us the whole time.

Likely to Recommend

Repair Quality

Love the update system and service was exceptional

Customer Service

Returned Clean

My Experience

Very satisfied with all aspects of of repair. Rene was excellent.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was happy with his work and he keep me always up to date. Very professional at all times and never had to wait. Will recommend your company to friends. He is great asset to company. Robert Webber

Likely to Recommend

I have already told two people

Repair Quality

Customer Service

Robert Webber was the best he kept me in formed and answered any questions l had

Likely to Recommend

Repair Quality

Customer Service

My Experience

I absolutely loved the service that I was provided. The daily updates was amazing and kept my mind at ease.

Likely to Recommend

Repair Quality

Customer Service

The communication process was professional. The repair and paint match well done.

My Experience

Our repair coordinator Robert was excellent in keeping us informed and updated on the repairs. Our vehicle looks amazing.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Biggest issue was the insurance. Very confusing how it works. Although repairs were paid in full, the process getting there was nerve wracking.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Thank you for the communication & finished on time๐Ÿ™‚

My Experience

Great communication during the process of repairs. Friendly staff. Looks great ๐Ÿ‘

My Experience

Caliber was phenomenal from start to finish, and the rep who helped me was very communicative, friendly, helpful and professional! I believe her name was Leslie. 5/5 stars for making an otherwise stressful situation such a smooth solution! Thanks Caliber!

My Experience

Caliber Collision did a wonderful job on the repairs for my Honda! It looked as good as new! The team, in particular Robert, our sales advisor, went above and beyond. Robert notified us each time a step was completed with repairs, kept an open line of communication at all times, and gave very detailed explanations for any questions we had! He was the best part of our whole experience and we would recommend him to anyone who needs assistance with their vehicles! We would also like to thank the tech who found the additional damage from a previous accident bc without that knowledge we would have continued to drive in an unsafe vehicle without ever knowing it. Overall we had a wonderful customer service experience and we again would recommend Caliber for any repairs that need to be done because the Folsom team on Sibley Street does great work and provided us with a safe and functional car and went above and beyond by doing repair work on not just a recent accident but also did repair work for us on a past accident as well!

My Experience

Good communication

Likely to Recommend

Repair Quality

Customer Service