Caliber - Forest Park IL
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
John is an excellent communicator. The car looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
John was excellent in communicating expectations and deadlines. Effect, transparent and quick turn around. I had an overall pleasant experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Clear and friendly service.
Customer Service - 5.0/5.0 -
Nice guy and knowledgeable
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went well. Customer service was great, car looks great!! You guys are the best!!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
John was great, and on top of it the entire process.
My Experience - 5.0/5.0 -
I appreciate the hospitality and the update and the process in progress day to day
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Muy buen trabajo
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Buen servicio
Customer Service - 5.0/5.0 -
Buen servicio
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everyone was professional, ready and available to assist. I did not witnessed 1 loooong face. Repaired in a reasonable time frame. The droop off/pick up was seamless and expeditious. :)
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
they were adequate a little slow I think sometimes they forget that we all have smart cars with computers and cameras
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
John communicated clearly and consistently throughout the process of the repair. The Caliber Collision location in Forest Park, IL, made an otherwise terrible situation feel painless.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
My car came back in the best shape / look possible. You all do some quality work on top of getting the car back to me sooner than the original date given.
Customer Service - 5.0/5.0 -
Top tier
My Experience - 5.0/5.0 -
The work performed was done well. Appreciated Ethan keeping me updated on the progress of my vehicle while it was at the shop.
Likely to Recommend - 5.0/5.0 -
I plan to highly recommend this excellent company to anyone needing car repairs.
Repair Quality - 5.0/5.0 -
Caliber experts did a stellar job in repairing my car. It has been perfectly restored and functions as designed.
Customer Service - 5.0/5.0 -
Sebastian is the epitome of professionalism. He was diligent in contacting me with updates every step of the repair process and should be commended for his superior customer service. Other employees also rendered outstanding service. They were very informative when I dropped the car off. Then, when repairs were completed and I was unable to pick up my car, an employee kindly offered to have it dropped off at my home and return the rental for me. I received my car within an hour, and it was in pristine condition.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Got the job done today quickly and amazing job