Caliber - Forestville

4.8 (7,076reviews)
96%
7970 Penn Randall Place,  Upper Marlboro,  MD  20772

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (7,076)

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Customer Service

Barry is outstanding! He redefined customer service.

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My Experience

Friendly attentive staff that were knowledgeable abd very helpful. I am seriously considering changing insurance companies because of my positive experience.

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drew took care of all my concerns

Returned Clean

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The people were excellent !!

Returned Clean

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My Experience

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My Experience

I was very pleased with my experience. The staff was very professional and courteous. Thank you for all your hard work and efforts in customer service.

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Returned Clean

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Repair Quality

I noticed sratches on my car that where not there previously.

Customer Service

Returned Clean

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Repair Quality

Great job! Professional and excellent customer service all the way from beginning to end. Please keep up the good work

Customer Service

Great job. Professional and excellent customer service from beginning to end. Keep up the good work

Returned Clean

My Experience

Failure to properly communicate status of vehicle. Received email stating vehicle would be ready 9/19/2015 from Caliber morning of 9/18/2015. Received email from Geico adjuster afternoon of 9/18/2015 stating Caliber rep had tried contacting me to pickup my vehicle on 9/18/2015. I never received a phone call or email from Caliber informing me of the changed date. Had it not been for the Geico adjuster's email I would have accrued additional charges should I had picked up my vehicle on 9/19/2015 as Caliber's status emailed stated.

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Returned Clean

My Experience

Service with a smile and everyone was very pleasant and polite

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Vehicle was repaired same day

Customer Service

Very impressed with the same-day turnaround! Staff was prompt and kept me abreast of all changes happening with my vehicle

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I have to different headlights side mold painted a different color

Customer Service

Returned Clean

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Returned Clean