Caliber - Fort Worth - Southwest

4.9 (1,217reviews)

98%

(682) 348-4827

5449 Columbus Trail, Fort Worth, TX 76123

98%

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5449 Columbus Trail
Fort Worth, TX 76123

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About Caliber - Fort Worth - Southwest

See Photos

5449 Columbus Trail
Fort Worth, TX 76123

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (1,217)

Sort By:
Newest
Rating

976 Customers Rated

5 Stars

71.6% Complete

(871)
4 Stars

4.9% Complete

(60)
3 Stars

1.2% Complete

(15)
2 Stars

0.9% Complete

(11)
1 Star

0.3% Complete

(4)
< 1 Star

1.2% Complete

(15)

Customers say

Overall Customer Satisfaction

Customers consistently praise Caliber Collision for outstanding service quality, clear and proactive communication, and timely repairs. Many highlight that vehicles were returned looking brand new, with excellent paint matching and attention to detail. Staff are frequently described as professional, friendly, and knowledgeable. Regular text and phone updates throughout the repair process were widely appreciated, giving customers peace of mind. Numerous reviewers noted their vehicles were completed ahead of schedule, which was seen as a significant bonus. A small number of customers mentioned concerns such as extended repair timelines due to backordered parts, minor finish issues, or items not fully addressed, reflecting areas customers feel could be further refined.

Select to learn more

Service Quality
Timeliness
Communication

"... my car had some rearside damage. The team did an absolutely flawless job with the repairs. You literally cannot tell it was ever in an accident. ..." Read more

"... Collision Is A Great Company.With A incredible Staff! Their Repair Work Is Elite! They Make You're Car Look Like It Was When You First Saw It At The Car Lot! ..." Read more

"Made my car look brand new"

"From the beginning the customer service was exceptional, the front desk receptionist was so helpful, and my vehicle was repaired ..." Read more

"This was really a minor body job work. However, Csliber did an outstanding job. Since the accident my information panel would not ..." Read more

"Excellent work, and my vehicle was ready way before I expected it to be."

"The entire staff gave excellent customer service!! My car was finished and available for pickup 4 days ahead of scheduled date. I would certainly recommend ..." Read more

"One day early, which was wonderful"

"... finally repaired. Im not satisfied as how long it took. My car was in for repairs for nearly 3 months because a part being in backorder. When that part ..." Read more

"First and foremost, the communication that your company gave me on the status of my vehicle on a daily basis. If not every other ..." Read more

"... thorough. I never had to question what was going on. The communication was excellent. Our vehicle was completed exactly when they said it would be without ..." Read more

"... road to you guys was not the best of circumstances. If you want great communication and a great customer experience- go to Caliber!!!" Read more

"I like that I was kept up to date on the process of the repairs. Many places dont do this so I knew exactly when ..." Read more

"Efficient and clear communication as the work was performed. The service was courteous and professional ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... my car had some rearside damage. The team did an absolutely flawless job with the repairs. You literally cannot tell it was ever in an accident. ..." Read more

"... Collision Is A Great Company.With A incredible Staff! Their Repair Work Is Elite! They Make You're Car Look Like It Was When You First Saw It At The Car Lot! ..." Read more

"Made my car look brand new"

"From the beginning the customer service was exceptional, the front desk receptionist was so helpful, and my vehicle was repaired ..." Read more

"This was really a minor body job work. However, Csliber did an outstanding job. Since the accident my information panel would not ..." Read more

"Excellent work, and my vehicle was ready way before I expected it to be."

"The entire staff gave excellent customer service!! My car was finished and available for pickup 4 days ahead of scheduled date. I would certainly recommend ..." Read more

"One day early, which was wonderful"

"... finally repaired. Im not satisfied as how long it took. My car was in for repairs for nearly 3 months because a part being in backorder. When that part ..." Read more

"First and foremost, the communication that your company gave me on the status of my vehicle on a daily basis. If not every other ..." Read more

"... thorough. I never had to question what was going on. The communication was excellent. Our vehicle was completed exactly when they said it would be without ..." Read more

"... road to you guys was not the best of circumstances. If you want great communication and a great customer experience- go to Caliber!!!" Read more

"I like that I was kept up to date on the process of the repairs. Many places dont do this so I knew exactly when ..." Read more

"Efficient and clear communication as the work was performed. The service was courteous and professional ..." Read more

Frank (GMC owner) reviewed 8/25/26

Beautiful job. Thanks to Lori and all the crew that worked on my vehicle. Highly recommend.

Mike (Ford owner) reviewed 8/25/26

So far so good

Sarah (Nissan owner) reviewed 8/21/26

Latricia (Chevrolet owner) reviewed 8/21/26

The Customer Service Was Great!

James (Honda owner) reviewed 8/20/26

Kept me informed about everything that was going on. Looks to be a very good repair.

Aleksandar (Toyota owner) reviewed 8/19/26

Great quality work

Great customer service

Paul (RAM owner) reviewed 8/17/26

Great service and perfect repairs

Jeannefer (Toyota owner) reviewed 8/13/26

We had a great experience.

It is always a great experience with caliber collision. Their staff are very accommodating and helpful. Our car was fixed twice in this location and we are satisfied both times. They finished the work ahead of schedule. Thanks to Javier and his team.

Mikayla (Honda owner) reviewed 8/11/26

Everyone was so friendly and so great! It was super quick repair, and was done even before the estimated timeline. Very glad I chose Caliber!

Megan Elaine (Hyundai owner) reviewed 8/11/26

Brandon (Audi owner) reviewed 8/11/26

Mia (Toyota owner) reviewed 8/11/26

Great service got it all fixed and did it quickly. There were paint chips that were not fixed on the hood from the wreck that I thought would at least would’ve been touched up as it’s just missing paint, but oh well nothing a paint pen can’t fix.

Great. Everyone was helpful no issues with service and updates.

Mike (Nissan owner) reviewed 8/11/26

Javier was probably the best person I’ve had the privilege of dealing with during a terrible event like a wreck. Made the entire process smooth, transparent. And kept us informed throughout the process.

Javier is the man💪🏻

Benita (Infiniti owner) reviewed 8/10/26

Edward (Toyota owner) reviewed 8/10/26

Great work. All team members were courteous and professional.

Madison (Kia owner) reviewed 8/10/26

William (Honda owner) reviewed 8/8/26

Brenda (Toyota owner) reviewed 8/7/26

They did a good job.

Martin (Ford owner) reviewed 8/7/26

100% , my brother in law recommended me and don’t regret it!

i was really satisfied with the results, even better then when i first bought my car honestly! Javier was professional and understanding and kind. I would receive updates on my car and that would ease my mind. Also can we talk about how fast the process was on getting my car back! very fast and great job. i would recommend this place with my friends and family!

customer service was very great

Curtis (Toyota owner) reviewed 8/7/26

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Damage from hail storms is a common occurrence in some areas of the country but can easily be fixed by an auto body shop. In most cases, the shop will perform a process called Paintless Dent Repair (PDR) which can eliminate the dents without having to repaint your vehicle.

Caliber - Fort Worth - Southwest

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Fort Worth - Southwest

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,217)

976 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0