Caliber - Fort Worth - Southwest
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vickie and team were absolutely amazing! Vickie called daily with status updates.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
There are 4 obvious issues with my car. There is no way it was looked over. My wife and I are lamens and spotted them right away. We have photos if you would like to see them. Very disappointed. Justin
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good to work with
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The trunk still has some blemishes that I thought would be removed but perhaps it couldn’t be removed without replacing
Customer Service - 4.5/5.0 -
Timely repairs and constant communication
My Experience - 5.0/5.0 -
Looked like it was brand new ( but a 2015 car)
My Experience - 5.0/5.0 -
Whole team did a great job, kept me in the loop and everything looks good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The job was done quick and very satisfied with the work
My Experience - 5.0/5.0 -
Jordan and the others were so professional and kind… and the work was done perfectly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service and quick turn around to get my truck back. It looked great
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everybody that I encountered are all respectful and courteous,especially Vicky.She keeps me updated all the time and the repairs were done very quickly. It’s way beyond my expectations.Thanks and more power to the company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Keep up professional work, my second time using caliber collision thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Repairs were done well
Customer Service - 2.5/5.0 -
Jordan did a great job of communicating with me once he was assigned my job. However, the receptionist made me come to the shop to get an estimate when I already had an estimate and told her that. When I got there the next day, I was told my estimate was sufficient and it was a waste of my time to go out there in the first place.
Likely to Recommend - 4.0/5.0
Repair Quality - 2.0/5.0 -
Updates were received timely, however I received notice that my car was ready only to find out that it indeed was not ready for pickup. I received notice that a part was on back order which is out of calibers control. Once the part arrived and was installed, I received a call saying the car was ready for pickup. Once I arrived to pickup the vehicle my husband and I noticed that the under panel was hanging and parts were loose when I opened the trunk. It was end of day and the shop was closed so Vickie was nice enough to offer to drop the car off the next day. After receiving the car I went in for an inspection because my registration tags were up for renewal. The car failed inspection because the left rear blinker was not installed completely. I had to take the car back to caliber again to fix. Unfortunately this wasn’t a smooth experience.
Customer Service - 5.0/5.0 -
Vickie was great. She kept me updated on the status.
Returned Clean
My Experience - 5.0/5.0 -
Love the work.It was like God 🙏 AMAZING!!!Thank you so much Jordan for all the EXCELLENT WORK you have done 🥰❤️🙏
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I received regular updates of the repair via emails and phone calls. Jordan was excellent in this entire process. He was professional and friendly. The repair was completed earlier than the estimated time line. The job was excellent. Thank you!