Caliber - Fort Worth - Southwest

4.9 (1,224reviews)
98%
5449 Columbus Trail,  Fort Worth,  TX  76123

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,224)

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Repair Quality

Customer Service

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Repair Quality

All the employees were very polite and helpful! They explained the process well, and answered any questions I had along the way.

Customer Service

Everyone was great! Vicky was amazingly helpful and knowledgable.

Returned Clean

My Experience

Vickie our advisor was great! She was friendly, smiled and kept us updated on the progress of our repairs!

Likely to Recommend

Repair Quality

Vickie was extremely helpful from the beginning to the end.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I received excellent service from Jordan

Customer Service

Excellent. Jordan was wonderful and kept me updated continually.

Returned Clean

My Experience

Everyone was so friendly and very helpful. Vickie was great at keeping us informed and was so patient with answering our questions. I won’t go anywhere else for my cars!

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Customer Service

Returned Clean

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Repair Quality

Customer Service

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Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

I was greeted nicely at every phone call, in person meeting and email exchange with caliber.

Returned Clean

My Experience

This was the best experience I’ve had! The communication from Vickie was top notch!! Not one time did she not answer my questions or replied back with the information I requested! Thank you for making a bad experience from an accident to an amazing experience during the process!!!

Likely to Recommend

Repair Quality

Amazing communication from your team!!!

Customer Service

Returned Clean

Likely to Recommend

Just would suggest being more accurate with completion date.

Repair Quality

They were 13 days later than estimated. A big reason is needing to order a part at the end which should have been included.

Customer Service

Very helpful

Returned Clean

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Repair Quality

Customer Service

My Experience

Team was easy to work with and communication about the repair was frequent

My Experience

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My Experience

This was the less stressful situation under the circumstances I loved the daily updates ad my car looks brand new. Thank you Jordan. You are the Best!!!

Likely to Recommend

Repair Quality

They were fabulous. The entire service including Imterpride was pain free. Thank You Travelers!!!!

Customer Service

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Customer Service

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Repair Quality

Customer Service

I loved the service very nice respectful kept me updated on the work it was amazing

My Experience

The team was excellent. Ms Vickie Frances far exceeded my expectations. She kept me informed. Told me my car would take about a week and a half and I got it back in 4 days. They even cleaned the inside!!!

Likely to Recommend

CC rocks!!!!

Repair Quality

Excellent work

Customer Service

Returned Clean

My Experience

My Experience

Vickie was awesome and made the whole experience so easy!

Likely to Recommend

Repair Quality

Customer Service

Everyone was extremely attentive and kind throughout this process!

Returned Clean