Caliber - Fort Worth - Southwest
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Vicki was awesome throughout the whole process. She kept us informed and worked with the insurance company to make sure that we got all OEM parts. Upon delivery, the vehicle was ready and looked great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Vicki was awesome. She kept us informed throughout the process and worked with the insurance company to get OEM parts quickly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Knowledgeable and professional staff answered all of my questions and kept me updated on the progress of the work being completed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was a throughly job. I have no explanation what so ever. Everyone was pleasant.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very quick & nice. My car came back in perfect condition & they even stated if there was anything wrong with the service I could bring it back at anytime.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision did a really great job on my Honda Accord very satisfied and the customer service was fantastic Thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
Customer service and communication is very poor
Repair Quality - 4.5/5.0
Customer Service - 2.0/5.0 -
Poor communication and changes with team made it hard to deal with.
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent in every aspect!
Customer Service - 5.0/5.0 -
Excellent, professional and courteous
Returned Clean
Likely to Recommend - 2.5/5.0 -
I’m undecided because of the unprofessional experience I had with My 2017 4Runner. I would hate to recommend anyone and they may end up with James or Rick since Caliber move people from place to place within Caliber.
Repair Quality - 5.0/5.0 -
I will say this, My experience with the Caliber at South Ft. Worth where Jorden and the staff and worker are much better than My experience with the Caliber where I took My2017 Toyota 4Runner. I’m still looking over My 2022 Tundra CrewMax because it’s been a very busy week for the Holidays.
Customer Service - 5.0/5.0 -
From the front desk to Jorden, they are very professional and they listen, communicate very well with clarity and understanding. In My opinion they are a great team to work with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
While the repair was very minor, it was handled well and ultimately the price was less than originally anticipated. What could be better than that?
My Experience - 0.0/5.0 -
It took way to long in the process they told me it was ready 2 times and for you guy's being professional in the aspects of repairing car and trucks you, miss the thing that make the truck look like it once did I understand that they are not gonna be the same as they use to be but at least make it look like it did. I also had to get the manager involved because the guy name Jordan was in charge of my truck couldn't get my truck done the right way until I got the manager involved.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.0/5.0 -
I was really disappointed with how they left my truck I had to wait a long time to get it back from them because they didn't know what the back of a 4runner looks like so I had to tell them to fix it then they told me they would fix it then they call me back to pick a week from that time then I went again to pick it up and they had painted my back bummer with another color that wasn't the same so know I had to wait another week at this point I got the manager involved because at this Particular caliber collision they had issues which show on the work they did to my truck
My Experience - 5.0/5.0 -
The car looks great. The service was great. We were regularly informed on the progress of the repairs.We are very grateful and satisfied. Thanks