Caliber - Fort Worth - Southwest
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service and going out of the way for me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was super nice and supportive and answered all my questions
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am happy to have my windshield fixed.
Likely to Recommend - 5.0/5.0 -
Yes. Definitely!
Repair Quality - 5.0/5.0 -
Great service with kindness 😊
Customer Service - 5.0/5.0 -
Excellent!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks great and good people thanks
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very quick and efficient.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
I would prefer to wait until the job is complete to give a fair assessment but will attempt to do so. I had my truck in to Caliber the first of August , the 7th I believe. I finally went and got it last week as they still do not have my bedcover put on. Cracked my windshield getting the roof off, then couldn’t get an aftermarket to work. Told me they wouldn’t have the hood for 2 weeks, said I could come get my truck and bring it back, drive up to get truck and then they tell me they do have the hood there so I turned around and went back home. After getting my truck not finished I have noticed the following: Grease on carpeted bed of truck Tape residue on top and back glass of truck Ding or tape on top of door on passenger side door Overhead light panel was just hanging down in interior What looks like grease/hand prints was on visors and side panel in interior of truck The only reason I didn’t rate it lower was that Jordan Gatewood, service advisor, was assigned to help me has been very good about trying to make a bad situation better. I applaud him for that! I have since returned from a trip in it and am now waiting for Caliber to call me back about returning the truck to sometime getting my bed cover installed. It is coming up on 2 months and still not finished!
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
Who wants to not have a car for a whole month?
Repair Quality - 4.5/5.0 -
The quality of the repair was great but the time factor wasn't. They had my car for almost a month and my car wasn't finished still. I had to wait 5 more days without a car.
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was nice, gave me updates along the way.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
There one part that missing, that wasn't fix