Caliber - Franklin
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great service, they did order the wrong color letters for my Range Rover sign accidently so I did deducted a point for that, Alex was friendly, fun, professional, understanding, and my car was beautiful when I received it back, I had a little more cosmetic stuff done in addition to the covered collision work and they gave me a great price, I’d use them again though I hope I don’t have to, lol!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alex and the team are great to work with.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The communication was consistent and effective. Job was completed efficiently and satisfactory.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very impressed with the service and repairs. Jim was great and explained everything thoroughly. The car was finished a week before I was told to expect it. Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Exceeded expectations on timeline
My Experience - 5.0/5.0 -
Grateful completed ahead of schedule. Your system and process are professional, streamlined and efficient. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Shop does great work but last repair cost will make me get at least 1 more quote.
Repair Quality - 3.5/5.0 -
It cost way too much to repair the plastic bumper, no sheetmetal damage and still $8k?
Customer Service - 5.0/5.0 -
good people
My Experience - 5.0/5.0 -
Keep up the good work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great job
Repair Quality - 5.0/5.0 -
Friendly , excellent communication , good work, job got done in good time. Answered all my questions. Got car back sooner than expected, we were well taken care of
Customer Service - 5.0/5.0 -
Alex was awesome. Very nice and easy to talk to. Great at following up
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
So pleased with the work done. And Alexis Kight was wonderful to work with. She is a true asset to Caliber Collision!
Likely to Recommend - 5.0/5.0 -
I will definitely recommend Caliber Collision on Seaboard Lane in Franklin, TN to friends and family. If another vehicle of mine ever needs repair I will be going back there.
Repair Quality - 5.0/5.0 -
Caliber Collision did a great job. It was the Caliber Collision on Seaboard Lane, Franklin, TN
Customer Service - 5.0/5.0 -
Everyone at Caliber Collision was friendly and helpful along the way. Tim was my contact at Caliber Collision on Seaboard Lane in Franklin, and did a great job explaining the process, what to expect, and communication was perfect.
My Experience - 5.0/5.0 -
fast, competent, friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
repair well done quickly. Great communication. Friendly.
Customer Service - 5.0/5.0 -
great customer focus
Returned Clean
My Experience - 5.0/5.0 -
Great work and great service. Thank you!