Caliber - Franklin

4.8 (4,217reviews)
98%
244 Seaboard Lane,  Franklin,  TN  37067

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,217)

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Returned Clean

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Returned Clean

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The work was good but I felt doing unnecessary work is unethical

Repair Quality

The work they did was perfect. However they replaced several things on the car that were either not damaged in the accident or was old damage from normal wear and tear. Going over the bill I would say that more than half of the work was unnecessary.

Customer Service

They were friendly and very professional

My Experience

Great communication. Quality work.

My Experience

Tim was wonderful. He kept me updated and took care of everything. You all did a great job!

My Experience

Everyone was super nice and my car looks amazing. 10/10

Likely to Recommend

Repair Quality

Customer Service

When you don’t show that you care about the work you do, it doesn’t matter how nice you are to my face

Returned Clean

My Experience

Your team did a great job! Throughout the entire process I felt informed and very well communicated with. From the rental accommodations from Caliber, to the finished product of my vehicle, I’m am BEYOND pleased. Mike kept my spirits high in the unfortunate process. His professionalism and kind spirit goes unnoticed. Job well done Caliber! I hope we never see each other again! =)

My Experience

Mike and his staff at the seaboard lane location were amazing. Excellent customer service 10/10

My Experience

Good clear communication about the repair progress was very appreciated

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Customer Service

My Experience

Great job keeping me updated on the status of my car!

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Returned Clean

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My Experience

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Returned Clean

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Returned Clean

My Experience

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My Experience

Mike is an absolute pleasure to work with! He is very professional and represents Caliber very well.. I appreciate how he took the time to really explain things to me as well as keeping me up to date of the progress.

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My Experience

Mike was great and I appreciate the attention to detail and going above and beyond to make my vehicle look like new. Definitely would recommend to family and friends!!

Likely to Recommend

Repair Quality

I am having some wind noise from the door repair but I have an appointment to get this taken care of tomorrow.

Customer Service

Mike and the team did a great job keeping me in the loop during the reapir .

My Experience

Chrissy was great at keeping me informed in a timely manner about the progress of my repair. Everything looks great. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean