Caliber - Franklin
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0 -
Everything went very well. Quick and I appreciate the frequent communication.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From the minute I drove on the parking lot at Caliber Collision Mike greeted me with a friendly smile, courtesy and professionalism. He was patient and thorough in all his explanations. I received excellent service and will share my positive experience with friends and family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Mike and the Customer Service team are top-knotch
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
The service was excellent
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
The repair looks Great! The communication between stores needs to be better and I was told one thing and then another. The girl at the front counter seem not to know what she was doing.
Customer Service - 4.0/5.0 -
See comments for question 1
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Quality work but took longer than scheduled
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Chrissy was great!!!! Could not have been any more helpful! Kept me updated every step of the way to completion. Coordinated return of my rental car as well. I would highly recommend!
My Experience - 5.0/5.0 -
Mike was amazing! He kept me well informed regarding the status of my vehicle and was very pleasant to work with. He made my first experience with Caliber a great one. Management should definitely give him kudos for his great customer service skills. I'll definitely be back for all my repair needs!
My Experience - 5.0/5.0 -
Very quick and responsive. I will definitely be taking my car back here if I am ever in need
My Experience - 5.0/5.0 -
Tim was a professional who talked me.through the process and kept me informed along.the way.i appreciate good customer service and everyone at this location was top notch!
My Experience - 5.0/5.0 -
This was the smoothest repair. I was updated and very happy with my service. Thank you for a great experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The customer service was great but I discovered after picking up my car that the seal around the window wasn’t pushed into place and the windup didn’t quite roll up all the way. I had to fix it myself and I’m not positive that I won’t have to bring the car back for a better fix.
My Experience - 5.0/5.0 -
Great job, great communication ... they even cleaned the inside of my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Couldn’t be happier with the end result. I especially was appreciative of the car being delivered. That is great customer service.