Caliber - Franklin
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thank you for repairing our vehicle so quickly. We did not expect it to be done so fast!
My Experience - 5.0/5.0 -
Haven’t had a chance to check Out the work yet as we were on our way out of town. Everyone I interacted with was very friendly and helpful. Rick put extra effort into getting our car finished before we left town.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Fabulous!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Adjustment of the bumper was required at pickup time.
Customer Service - 4.5/5.0 -
The CSR's were very professional and knowledgeable.
My Experience - 5.0/5.0 -
After working out our paint problem, I am very satisfied with Caliber's work and customer service!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Team was great to work with - and Tim Pierce was extremely helpful and kept me aware of the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Outstanding customer service. They kept me aware throughout the entire process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Every thing was well done in a timely manor, your staff were friendly and efficient, what more could I ask,
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My first experience with Caliber. I was very pleased with the care & help. The repair work looks great!
Likely to Recommend - 0.5/5.0 -
Returning 3 times should say it all, it was so bad the second time, the project manager wouldn’t even let me drive it. Complete joke.
Repair Quality - 0.5/5.0 -
The body shop that you sent me too has been a joke, they have attempted to fix my car 3 times and continue to makes things worse. The options that I was given was more than a joke. I am not sure why I choose to pay a premium and select the best coverage from MetLife. Completely a joke.
Customer Service - 0.5/5.0 -
I have been there 3 times and they have not only not repaired my car, they caused additional damage to areas that didn’t need to be fixed (wait, now they do).
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Tim was fantastic. The whole experience was, actually. I love the text updates. I felt like I always knew what was going on. My car is just like new and I got it back 3 days early. Thanks, Tim, and everyone there at Caliber!
My Experience - 5.0/5.0 -
The updates were timely and very helpful. Shannon was a pleasure to work with. And my car looks like brand new!