Caliber - Franklin
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Sensor warnings happened on the way home
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Sensors are not working properly. I’ll have to bring the car back. It’s a difficult thing to be without a car so trying to figure out how to do this.
Customer Service - 3.5/5.0 -
Not much follow up
Returned Clean
My Experience - 5.0/5.0 -
Alex was excellent!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job! On time!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Super fast and made everything easy. Loved they cleaned the interior. Added appreciated bonus.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I found a piece of my car in the trunk. I texted (it may have been after hours) to report it. Alex has been fantastic. i just don't want to have to leave my vehicle again to get this one little piece put back on.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alex and the team did i great job repairing my vehicle. It was finished on time and looks great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Justin was very accommodating and professional! He made sure we were updated every step of the way!
Returned Clean
My Experience - 0.0/5.0 -
The repair itself was satisfactory however the bill appears to indicate the wheel was that was installed is reconditioned? There is a dark ring on all 4 wheels I assume from the wheel alignment that I have had to remove. I feel like that should have been done when the vehicle was washed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Alex was Great! She explained all steps in the process, updated me throughout the process. No surprises. Got it back way sooner than promised. It was supper cleaned inside and out when I came and pick it up. I had a Great Experience.The entire staff was very friendly .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service! My Truck looks Great! Alex keep me updated thru the whole process! Would Recommend!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great facility and expeience. Staff was great to work with.
Customer Service - 5.0/5.0 -
Fantastic and friendly communication
Returned Clean
My Experience - 5.0/5.0 -
The Caliber team seemed eager to please and I felt very comfortable leaving my car with th e m and would do so again if the need arises. Thank you team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
What a great team worked on m y car. They finished ahead of schedule and completed beautiful work.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks for completing repairs more than a week ahead of schedule!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Surprised at the extent of repair needed for such a seemingly innocuous amount of damage; glad thry caught it all.
Customer Service - 5.0/5.0 -
Easy experience - good coordination w/ car rental and ins companies.