Caliber - Franklin
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Justin was helpful start to finish
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
One of the main issues with my vehicle (the driver side window not operating) was not repaired despite having the vehicle for several days. Thankfully I’ve been able to return it to the Lebanon store for repair again, and everyone has been responsive and efficient.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent support from beginning to end. Thank you to all your staff and particularly to my service advisor Justin. Virtual a seamless process.
My Experience - 5.0/5.0 -
I loved the text updates and clear/constant communication. Everyone was so nice and accommodating. The repair on my car went perfectly as well. I love that State Farm and Enterprise work so well with them too
My Experience - 5.0/5.0 -
I really appreciated the direct communication by the tech who did the work and the interior cleaning was a wonderful surprise. I will recommend you to anyone who seeks help with collision damage
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent experience with Caliber! The service was efficient and Caliber was outstanding in updates on progress of repair. Also, all the staff at Caliber were knowledgeable as well as friendly! I would definitely choose Caliber again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
No reservations about referrals as this is the shop of choice for me! Great work and nice folks to deal with.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
very good communication. Text and phone updates. I did not need to contact for updates!!
Likely to Recommend - 5.0/5.0 -
They are amazing
Repair Quality - 5.0/5.0 -
They are always amazing! NEVER drop them as one of your preferred vendors. Professional, excellent communication, friendly and most of all great repair work!!! They tick all the boxes.
Customer Service - 5.0/5.0 -
EXCELENT
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and made sure the car was fixed correctly.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Alex was great! So friendly and helpful. Car was fixed quicker than I expected and cost was less than what I was quoted. Great experience!
My Experience - 5.0/5.0 -
Excellent work and completed ahead of schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0 -
Excellent. Kept me informed through the entire process.