Caliber - Franklin
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were awesome!
My Experience - 5.0/5.0 -
Alex was wonderful to work with!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The work was done quicker than I expected. Everyone on the staff that I met was very helpful and kind. I would definitely recommend Caliber to any of my friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 3.0/5.0 -
The paint on the replaced panel does not match the rest of the car.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Justin was an excellent help
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They took care of me when the insurance was wrong. They were kind and patient as I had my meltdown in the lobby. They helped me resolve the issue when they didn’t have to. I really appreciate all they did. Great group of people. The work was great as always !
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Justin was awesome to work with . I appreciated how he kept me updated on the repair process with my car. He’s the best.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would like to extend an enormous thank you to Justin Smith and the rest of the kind, friendly, and helpful staff that assisted with my vehicle repair. Communication, timeliness, and consideration was something that was displayed so well during my entire experience and I am completely satisfied with the results of my vehicle. Thank you so much to everyone at Caliber Collision Seaboard Lane. Sincerely India
Customer Service - 5.0/5.0
My Experience - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Had a great experience from start to finish! Justin was great - explained everything well, from getting the estimate to communicating with insurance. Car looks brand new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This was my first time using Caliber Collision. I had my vehicle repaired here a few weeks ago and they did a great job.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
The reason I chose Caliber was I had seen their work on my son’s vehicle and was impressed with the outcome.
Repair Quality - 5.0/5.0 -
Alex was great in initial assessment of damage and coordination with my insurance company.
Customer Service - 5.0/5.0 -
Alex communicated throughout the entire process starting immediately after the initial estimate. She provided frequent status updates as the vehicle moved through stages of tear down, repairs, painting, and reassembly, and scheduled pickup.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Justin was great, very thorough and easy to work with
Customer Service - 5.0/5.0 -
Justin was amazing to work with
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Unfortunately, I’ve had multiple instances of needing repairs at Caliber Collision. Each time is efficient and an easy experience. I was very pleased to have my car back within a week, ahead of the estimated schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Justin was great and very communicative. My car was done efficiently ahead of the estimated time