Caliber - Franklin in
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Thank you for always taking care of me.
My Experience - 5.0/5.0 -
Everything was wonderful
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
I needed to bring the car back after it was returned to me the first time for a second time to fix the front alignment that got overlooked.
Customer Service - 4.0/5.0 -
I like the way they were able to stay in contact with me during the process, but I had an exception when the car was taken back for the second time to do a front alignment. There was no communication about the car taking longer than what it needed to take because the wrong parts were ordered and they had to wait longer to get the car repaired
Returned Clean
My Experience - 5.0/5.0 -
Corbin did a great job of keeping me updated throughout the process. The end result was stellar! Thank you guys!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
They did an incredible job with what they had to work with took a little bit longer than expected but very happy about the end result Corbin was awesome to work with!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
August and Corbin both excellent with keeping me informed, even though there were supplier delays! I recommend this location highly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service, very responsive
My Experience - 5.0/5.0 -
I love the text updates and they cleaned the inside of my car as well! Love it!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best seevice so far in my life. Updated text fantastic and they detailed the interior for me as well. Will definitely be a returning customer!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This is our 2nd experience at Caliber Collision in Franklin. We appreciated the fast service and text message updates. Everyone I spoke to was patient, kind and friendly. We highly recommend them, but hope we won't be needing them again!!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great Experience. Very Professional. Kept me informed from day 1 to when my car was done. Highly Recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Service. Very Professional. Kept me updated daily on the status of my car. Highly Recommend.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very polite and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
People were very friendly and professional. Plus they did great job on repair.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was pleased truck repair was able to done in a weeks time. Looks great! I had front bumper work.. tailgate work .. rear passenger door work done and touch up of few minor scratches.