Caliber - Franklin in
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Easy. Great communication. Took a bit longer than quoted but they kept me updated the entire way! Nice staff.
My Experience - 5.0/5.0 -
The staff were knowledgeable and friendly. They made the process better instead of worse. Timely updates and quick responses to my questions. I’m very appreciative. On top of that, my car glowed when repairs were complete!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful communication! Repairs on point!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
No way
Repair Quality - 0.5/5.0 -
They couldn't put my town cover back on correctly. I went back twice, and its still not put together properly. Its sagging on 1 side and holding water . It wasn't like that when I dropped it off for repairs .
Customer Service - 0.5/5.0 -
They didn't put my bed cover back on correctly. Its sagging in the center , and the management gave me every reason why they couldn't fix it . It was not that way when I dropped it off.
My Experience - 5.0/5.0 -
Communication was amazing. Repairs were done really well. I was surprised by some cleaning that was done inside my vehicle! That was really nice and unexpected.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work and communication
Customer Service - 5.0/5.0 -
Professional
Returned Clean
My Experience - 5.0/5.0 -
Fast efficient and on time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My Equinox looks just like it did prior to the deer accident.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I do wish they would have run the car through a car wash.
Repair Quality - 5.0/5.0 -
Amazing work. Very satisfied. I will recommend to others.
Customer Service - 5.0/5.0 -
August is AWESOME! Keep her!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Franklin IN group/location is great to work with!
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
The paint job looks like an orange peal in the sun light
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Store 2777 Franklin IN
My Experience - 5.0/5.0 -
Very nice people. I liked the updates on the progress of the repairs. They beat the estimated completion time by a lot too.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was kept informed of the process from start to finish with text updates 👍🏻
Customer Service - 5.0/5.0 -
Always courteous and helpful.