Caliber - Franklin in

4.8 (374reviews)
96%
760 West Adams St,  Franklin,  IN  46131

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (374)

My Experience

The staff at franklin indiana location are top notch

My Experience

August was great. Friendly, explained the process, kept me updated. The staff made the process easy.

My Experience

I was very pleased that I never needed to ask for progress on my baby. I was kept informed constantly. I am thrilled with the results, as my Mini looks better than it did when I bought it!

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Customer Service

My Experience

Very satisfying

My Experience

We definitely recommend to anyone absolutely loved August she made this process easy and stress free can’t thank them all enough for everything

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Repair Quality

I had a fantastic experience with this collision center! The communication was clear and timely, keeping me informed every step of the way. The repair was completed quickly, and my car looks as good as new. The entire process was smooth and hassle-free. Highly recommend for anyone in need of reliable and efficient auto repairs!

Customer Service

From start to finish, their customer service was exceptional. The team was friendly, professional, and made sure I was informed throughout the entire repair process. They were always available to answer my questions and went above and beyond to ensure my car was repaired quickly and efficiently.

My Experience

Thank you for ensuring my repairs were, right. Great job!!

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My Experience

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My Experience

My Experience

Very nice work. The people were awesome to deal with. I would highly recommend this shop.

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Great people

My Experience

Great customer service and quality body work done. I would recommend the Franklin location all day long. Glad I was referred to them.

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My Experience

Professional and very good craftsmanship. Everyone involved really helped out

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My Experience

Having to have your car repaired can be so stressful and inconvenient, but your company made the experience seamless and stress-free. Being able to get picked up and taken to obtain my rental was greatly appreciated. Office staff treated me with respect and with the highest level of professionalism- special thanks to August for explaining everything so thoroughly and making me feel at ease. I will not hesitate to recommend your company to anyone who needs auto body work.

My Experience

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Repair Quality

Corbin and August were awesome help!

Customer Service

My Experience

I have had my car back less than 24 hours, however, I can say it looked perfect from the outside. Paint matching was perfection. New parts made my vehicle look brand new. The repairs were done efficiently. And I have to give two major thumbs up to August who was always professional, friendly and efficient.

Likely to Recommend

At first I wanted to have my suv repaired by my Chevy dealership. After a conversation with my insurance agent informing me about their direct connection with Caliber I decided to follow that path. Having no understanding of the collision repair process or previous knowledge of Caliber’s business I can honestly say it was entirely positive.

Repair Quality

The entire experience I had with Caliber was excellent from communication to exchanges with August. She is an outstanding customer service rep.

Customer Service

I’ve already mentioned that August was a pleasure to have as my consistent contact.

My Experience

Got it back faster than anticipated and that made me happy

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They did an excellent job

Repair Quality

They did an excellent job

Customer Service

They did an excellent job

My Experience

Appreciated providing me status updates on the repairs. Performed exceptional work and have a very friendly staff.