Caliber - Franklin WI

4.7 (2,446reviews)
94%
5525 W. Rawson,  Franklin,  WI  53132

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,446)

My Experience

This was a great experience and dealing with everyone was perfect and painless. I highly recommend them to anyone in need!

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My Experience

Everyone was extremely friendly. They made me feel very comfortable. Steve took very very good care of me. I was positive. My work would be done. A+ service care. I couldn’t be happier.

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Repair Quality

Felt very confident in the service

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Customer Service

Steve and crew did a good job in a timely manner

Returned Clean

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Repair Quality

excellent workmanship and completed quickly.

Customer Service

Steve Joy and the woman at the front desk were helpful in everyway from explaining billing to setting up r a rental. great service

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My Experience

It appears that the inside of the tailgate was not put back together correctly and there is a gap in the interior material and the rear view glass panel.

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Returned Clean

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Returned Clean

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My Experience

Likely to Recommend

Repair Quality

Caliber collision are the Harry Potters of vehicle repair… you’re a wizard! Their crew did an amazing job fixing my vehicle and I would argue, looking better than before the accident. I would recommend you guys to anyone who has been in an accident and wants to feel whole again. Great work!

Customer Service

Steve was very personable and very understanding of my needs and what needed to be done. Keep up the great work.

My Experience

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Returned Clean

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Steve and team were great to work with!

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I would recommend the Franklin Wisconsin branch to my friends and family

Repair Quality

Customer Service

Steve Joy at the franklin wisconsin branch was a phenomenal guy he did a fantastic job.

Returned Clean

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My Experience

Quick availability, clear communication and updates. Good honest business

My Experience

The overall work was great. When I dropped the car off, I advised them that the tire pressure light came on while I was dropping the car off. Assumed that it was collision related. Light was on when I picked the car up. Told that tire pressure was good and all it had to do is reset itself. Hasn't reset a day later.?????

Likely to Recommend

Mostly A-1 work. Have used your shop before.

Repair Quality

When I dropped off the car. I told the person checking us in, Kevin, that the tire pressure light came on and the car may have an alignment issue. The car was a hit and run T-bone and I noticed the ride seemed weird.. Asked about the above issues. Was told that they didn't notice any light and the drove it very little. Started the car and the light was on and was told it would reset on its own. Drove the care and found the same alignment iissue. The light still hasn't reset.

Customer Service

I was extremely happy that I got the car back in timely manner, Seemed that the people didn't listen to my concerns.

Returned Clean

Likely to Recommend

Repair Quality

Great job. No concerns.

Customer Service