Caliber - Franklin WI
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Both Kevin the manager and Sue the receptionist We’re kind, respectful, and professional. The work done is A1. Great shop!
My Experience - 5.0/5.0 -
Wonderful customer service Quickly repaired would recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast quick, no problems
Customer Service - 5.0/5.0 -
Even vacuumed out my car
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Did a outstanding job explaining what they were going to do. Amy and Sue just a pleasure to do business with. Got my vehicle back way before my expected time. Would recommend the Franklin facility to anyone.
My Experience - 5.0/5.0 -
Caliber provided me an estimate at time of drop off. Amy then made several phone calls to keep me informed of the true cost, my portion, and progress during the repair. Nathan was kind to pick me up with the repair was completed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, kept me informed along the process. The end result/ work is excellent.
Customer Service - 5.0/5.0 -
Kept me well informed with texts and phone calls
My Experience - 5.0/5.0 -
Excellent work once again. Thank the team for me. Regards, Mark
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team at Caliber always does a great job for me!
Customer Service - 5.0/5.0 -
Sue is great. Friendly, polite, and organized
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service from the staff, especially from Sue, Amy, and the detailer guy (sorry I forgot his name!)
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amy, did an exceptional job keeping me informed on how the repair was going and when it was going to be done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repairs look great. Amy kept me up to date with everything. Work was done in a reasonable amount of time. Very happy with the whole project. Thanks 👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I arrived in a panic, after getting to a fender fender. I was greeted warmly and Amy was so kind, so honest and so efficient! She was in constant communication and she worked her hardest to stay within my measly Budget and got my car back in 48 hours! I am beyond impressed and will sing their praises to all that are scared to go get their car fixed!! Thank you so much!
My Experience - 5.0/5.0 -
Everyone was knowledgeable, helpful, and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
First time I have had to get this type of work done to one of my cars. I am very happy that I brought my car to Caliber to get the work done.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service. Great friendly employees. I would certainly recommend your facility.
My Experience - 5.0/5.0 -
Very nice people - great communication and a very thorough and well done repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
thank you & keep smiling.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent job. Great communication and workmanship
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My second time here and I must say, excellent work and service!!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kevin and team did a great job on my truck.