Caliber - Franklin WI

4.7 (2,447reviews)
94%
5525 W. Rawson,  Franklin,  WI  53132

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,447)

Likely to Recommend

Repair Quality

Great job. No concerns.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Very nice staff, especially Suzan and Kevin.

Customer Service

as previously

My Experience

I ’m extremely satisfied with the service I received at Caliber Collision. The team provided excellent communication, worked efficiently, and fixed my Buick Encore with great attention to detail. Everyone was friendly, professional, and made sure I understood the process. I truly appreciate the high-quality service and would highly recommend Caliber to others!

Likely to Recommend

I will recommend Caliber to anyone who needs vehicle repair.

Repair Quality

I ’m extremely satisfied with the service I received at Caliber Collision. The team provided excellent communication, worked efficiently, and fixed my Buick Encore with great attention to detail. Everyone was friendly, professional, and made sure I understood the process. I truly appreciate the high-quality service and would highly recommend Caliber to others!

Customer Service

I ’m extremely satisfied with the service I received at Caliber Collision. The team provided excellent communication, worked efficiently, and fixed my Buick Encore with great attention to detail. Everyone was friendly, professional, and made sure I understood the process. I truly appreciate the high-quality service and would highly recommend Caliber to others!

My Experience

I'm satisfied with the work you people do on my car job well done. thanks you.

My Experience

On a scale of 1-10 my experience was a 20. Great communication and follow-up. Great attention to detail and finding ways to go above and beyond in customer service .

Likely to Recommend

Repair Quality

Outstanding customer service and great follow through. Great attention to my needs and the details required.

Customer Service

Great communication and explanation of services

Returned Clean

My Experience

Awesome job at keeping me posted with updates with the repairs and the timing of the completion

Likely to Recommend

Repair Quality

Customer Service

My Experience

I appreciated the communication throughout the repair process. I was pleased with the time it took, and the work that was done. When I picked the car up, it was extra nice that I was offered help moving car seats from the rental back to my van. Thank you!

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Very professional hard working people. Very polite. Will always gontherev

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I won’t take my vehicles to any other auto body shop

Customer Service

Returned Clean

My Experience

Steve was on top of everything and he made the transition easier. . .

Likely to Recommend

Yes, for the Rawson Ave location.

Repair Quality

STEVE WAS VERY PROFESSIONAL WITH HANDLING THE PROCESS, EXPLAINING THE DAMAGE SAND WHERE THE ARE WITH THE INSURANCE COMPANY. THANKS AGAIN STEVE.

Customer Service

STEVE WAS VERY PROFESSIONAL WITH HANDLING THE PROCESS, EXPLAINING THE DAMAGE SAND WHERE THE ARE WITH THE INSURANCE COMPANY. THANKS AGAIN STEVE.

Returned Clean

Likely to Recommend

Repair Quality

Steve did a great job communicating with me on updates about my vehicle so I could know what was going on. Overall it was a great experience.

Customer Service

Steve did a great job communicating with me on updates about my vehicle so I could know what was going on. Overall it was a great experience.

My Experience

Everyone was friendly and helpful. They stayed in contact with me and quickly responded to any questions I had.

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

My Experience

The process is faster than what I expected. There is good communication during the repair.

My Experience

Throughout the repair process I was kept informed of the progress and what needed to be done. Having a rental car ready at the shop, dropping it off when picking up my truck... the time line.. everything went smoothly

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

My Experience

Amazing work, very professional!

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Repair Quality

Customer Service

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Repair Quality

Customer Service