Caliber - Franklin WI

4.7 (2,446reviews)
94%
5525 W. Rawson,  Franklin,  WI  53132

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,446)

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Returned Clean

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Repair Quality

Customer Service

My Experience

Caliber handled everything from the day my vehicle was struck. They scheduled me to come in shortly after and turned the vehicle around in a timely manner, while providing me updates throughout the process. I’m a volunteer EMT in my community and use my personal vehicle as an emergency response vehicle. They got my car back to me in time for my service as I had hoped! Highly recommend Caliber! Thank you

Likely to Recommend

Repair Quality

Excellent communication throughout the process. Helped setup a rental vehicle that was ready for me when I dropped off my vehicle. They even got my car done in time for me to use over the weekend. I am a volunteer EMT and my personal vehicle is my emergency response vehicle so it was important that I got it back in a timely fashion. Excellent service and care for my vehicle. Would highly recommend Caliber Collision!

Customer Service

Returned Clean

My Experience

My Experience

Perfect job well done. Especially impressed with the wash job & interior detailing! Very unexpected but well appreciated! The car hasn't looked so good since the day I drove it off the lot!

Likely to Recommend

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Customer Service

Returned Clean

My Experience

I really appreciated the Rep keeping me updated on the progress of the Car repairs! And that the cleaned her out after the work was done. 1 small thing was for some reason my tires were a brown color afterwards, when they were originally black. Otherwise, it was fine.

Likely to Recommend

Depending on the person's insurance coverage, cost etc.

Repair Quality

Everything was pretty much fine

Customer Service

I liked they way the Reps kept me informed on a daily basis.

My Experience

Professional staff. Sue was very nice, knowledgeable and was able to do a walk through of my car early in the morning. Amy kept updated. My car was completed and returned to me in record time. Work looks stupendous! Thanks for the ride home . I’m glad Allstate works with you

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Customer Service

Returned Clean

My Experience

Likely to Recommend

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My Experience

Excellent service

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Returned Clean

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My Experience

There are really no complaints. They did an excellent job with the repairs on my car. My car was finished early and looks wonderful. I would always bring back my car to the body shop and recommend them to everyone else I know. They did a great job!

Likely to Recommend

Repair Quality

I have been to caliber Collision 3 times now. I also referred several friends. They do an excellent job and would definitely bring my car back again. They also have a lifetime warranty as long as you own your vehicle which I like.

Customer Service

Everyone was nice as well as professional. They explain all the repairs and go over the repair process.

My Experience

Very good service

Likely to Recommend

Repair Quality

Very good service

Customer Service

Very good

Returned Clean

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My Experience

I was very satisfied with the service provided with this company. I will definitely return if need to. Hope I don’t need there services again, but if I do I suggest that you go there!

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I world recommend them to anyone

Repair Quality

They did a fantastic job on my vehicle repairs!

Customer Service

I was notified frequently regarding the status of my vehicle

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean