Caliber - Franklin WI

4.7 (2,451reviews)
94%
5525 W. Rawson,  Franklin,  WI  53132

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,451)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

They do good timely work.

Repair Quality

Very professional and very efficient

Customer Service

Easy to work with.

My Experience

Car repair looks great - and they detailed the car, too. There were great communications from my service provider, and the costs were less than the original estimate. I appreciate the honesty - something missing in a lot of business transactions today! Also, the office staff is very kind, friendly, efficient, and helpful. I highly recommend them.

My Experience

Super friendly and extremely fast!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The job on the car is wonderful. It looks like the car I bought in July. Thank you for the updates and getting the job done so quickly. I will recommend your company to my friends .

Likely to Recommend

Repair Quality

Customer Service

Kelly was amazing and everyone in the office was welcoming and helpful

Returned Clean

My Experience

I never received text messages for the vehicle status beyond 11/10/25. My vehicle was ready on 11/13/25 and because Caliber heavily relies on text messages to communicate with clients, I didn’t know my car was ready until I called as I happened to se it in the Progressive App. The said sent messages came in on 11/15/25 at 7am. I found out my car was finished by calling. I then felt the stress of coordinating the pickup on a late Friday afternoon while having to work. In the end I damaged the rental I was in for the repairs due the lack of communication about my vehicle having been ready. This is t gf e reason for y answer to the question. The work looks great.

My Experience

Kelly was amazing. Kept me in the loop through everything and went above and beyond. The car was in great condition when I picked it up!

My Experience

Very friendly service

My Experience

Thanks for your help!

My Experience

Very pleasant front office staff plus satisfied with past experience with Caliber. Happy with repair and turnaround.

My Experience

My Experience

Thanks you for the assistance with my car and being so accommodating working with my family as I was out of the country. Every one was friendly and did great work in my car. I will highly recommend Caliber to everyone and anyone that need assistance. Thanks again!

Likely to Recommend

Repair Quality

Looks like new. Sooooo clean

Customer Service

Likely to Recommend

Repair Quality

Took 10 weeks to get an estimate on repairs, insanely slow service.

Customer Service

Returned Clean

My Experience

The whole staff did a great job. Their customer service was outstanding

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was amazing! Highly recommend! 👍

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

It was a job well done especially my door gasket.

Likely to Recommend

Repair Quality

Customer Service