Caliber - Franklin WI

4.7 (2,452reviews)
94%
5525 W. Rawson,  Franklin,  WI  53132

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,452)

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My Experience

Great communication from the entire team.

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Repair Quality

Customer Service

Sue, Steve, and Kelly were great

Returned Clean

Likely to Recommend

Repair Quality

I noticed scratches on the brand new headlight that was replaced. Other than that everything was great.

Customer Service

Returned Clean

My Experience

Truck was finished in a short time , considering the damage. When I picked it up , it was just as clean as the day I dropped it off!

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Customer Service

My Experience

I don’t know where to start. Sue was very helpful getting me scheduled for a quote. Steve did the quoting and was very professional. Their communication was great as well. When I picked up my car, it was immaculate including the interior detailing. My thanks to the entire crew for making this seamless including Sue setting me up with a rental. Highly recommended shop

Likely to Recommend

Repair Quality

Amazing place. Steve and Sue did a great job communicating with us. Sue had a rental car waiting for us which was great. Steve was very knowledgeable and professional and I trusted him from the start. Not only was the repair top notch, they took the time to detail the entire vehicle inside and out.

Customer Service

As mentioned earlier, it was great

My Experience

Likely to Recommend

Good Job

Repair Quality

Customer Service

Good Job

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Repair Quality

Customer Service

Likely to Recommend

Great people and they do great work.

Repair Quality

Extremely helpful, attentive and just wonderful people.

Customer Service

Great people. Extremely helpful, informative and communication was awesome.

Returned Clean

Likely to Recommend

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Customer Service

Returned Clean

My Experience

From the first minute, I walked through the door and helped with sue.Sorensen, my experience was fabulous.What a great teamI wouldn't change a thing.I would recommend them to anybody.

My Experience

They were great. Situations like this are never fun but they were easy to work with and kept me up to date on my car. I have had work done at this location previously and when my insurance asked where I wanted it to go, Caliber was my instant response.

Likely to Recommend

Repair Quality

They were fantastic to work with

Customer Service

Likely to Recommend

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Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Amazing service and very friendly

Customer Service

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Customer Service

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Repair Quality

Great communication and great repair work!

Customer Service

Great service!

Returned Clean

My Experience

Great communication! Excellent work.

Likely to Recommend

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Customer Service