Caliber - Franklin WI
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Just one scratch on the trunk lid was missed. I’ll try to rub it out with rubbing compound and polish. The rest of it was beautiful…
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
After looking more closely I found a scrape on the trunk lid that was not repaired, but I may rub it out with polishing compound myself, and the bumper seal is crooked at the crooked bumper repair. I’m unable to straighten it. Otherwise everything else is great.
Customer Service - 4.0/5.0 -
After looking more closely I found a scrape on the trunk lid that was not repaired, but I may rub it out with polishing compound myself, and the bumper seal is crooked at the crooked bumper repair. I’m unable to straighten it. Otherwise everything else is great.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always a pleasure doing business with w
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already have.
Repair Quality - 5.0/5.0 -
The entire process was painless. They took very good care of me. Elisha updated me regularly and made sure I was completely happy with service and the results.
Customer Service - 5.0/5.0 -
Elisha made sure I knew what was going on at all times. Made the entire process worry free
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They got done earlier than what they told me initially. 11 days early. The work was excellent very nice job. I will comeback if needed .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very efficient and easy to work with
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful experience with Caliber. The job was done very well. They kept me informed of the progress. My car was done on time. The ladies I dealt with (yes, ladies!) were very knowledgeable and personable. I would recommend the shop I went to. Quality work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I can say I am happy with my car getting fixed and with all the updates I would get and the time time they took in my car to get it fixed and working good and explaining all the details they did on it and especially having life guarantee on it as long as I own it big thumbs up to caliber collision for a great job they did in my car thanks to all of yous
My Experience - 5.0/5.0 -
I was so pleased when I picked up my car because the staff there had cleaned the inside and vacuumed and turned out really nice. The car repair looked spectacular. This is the second time I’ve had repair done at caliber and I have not been disappointed yet. Thank you staff
Likely to Recommend - 5.0/5.0 -
Since most of my friends have passed on, it is unlikely. But I told my son to tell others I recommend Caliber
Repair Quality - 5.0/5.0 -
My 2009 Ford Focus looks like new.
Customer Service - 5.0/5.0 -
I had contact with Sue and Elisha and the shop manager. I felt comfortable with their explanations and help.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Great repairs and cleaning of car, very satisfied with that. Communication could’ve been better.
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
I love how communicative the entire staff is! They are all able to answer any questions you have. Very professional and my car is perfect every time.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Inside was not clean, couldn’t see out of the back window it was so dirty and smeared. Had to clean it as soon as I got home. My friend from caliber looked at the job this weekend and said that the special rust proofing stuff that guarantees it for the life of the car had not been done
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Sue was very helpful!
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Found many spots have overspray of paint on bumper. Originally was told 7 days for repairs, it actually was 19 days.
Customer Service - 1.0/5.0 -
Very disappointed on what I was originally told and what actually happened. Alot of excuses.